Trellis Rx is a technology-enabled service provider that partners with health systems to fund, build, and operate world-class specialty pharmacies on their behalf, with their brand. Trellis enables health systems to deliver enhanced experiences and outcomes by helping them offer concierge level clinical and administrative support to patients throughout their course of therapy. We believe pharmacists and pharmacy technicians are critical additions to the care team and that an exceptional pharmacy team makes superior results possible.
Trellis is seeking highly motivated and skilled ambulatory clinical specialists who want to elevate their practice. We are building a team of on-site pharmacists to implement best-in-class ambulatory clinical programs to support specialty pharmacy services that we are building for our customers. The role of the Clinical Specialist within this team is to own the clinical outcomes for each patient that we serve. To ensure the best clinical outcomes, this person should also be prepared to assist with non-clinical tasks that their patients require, including prior authorizations, or dispensing activities, among others on an as needed basis. The Clinical Specialist will also be responsible for developing and implementing evidence based clinical protocols, as well as driving clinical quality improvement at the customer site.
We are currently seeking candidates for multiple U.S. locations.
You would be responsible for:
Establishing great working relationships with staff and physicians in customer clinics
Leading work in the infectious disease clinic(s), owning clinical outcome KPIs (as set), and ensuring that the patient/Trellis engagement is appropriate and consistent with customer preferences. This includes:
Ensuring that every patient who can benefit from specialty pharmacy services is identified and met in clinic upon arrival
Implementing an engagement that highlights the benefits of using the customer’s specialty pharmacy services, without impeding the patient choice of pharmacy
Leading clinical follow-up with patients per defined protocols – through outbound phone calls and in-person appointments – to ensure patients are adherent to therapy and any issues are identified and resolved expediently
Accepting inbound calls from patients, and sharing in on-call coverage to ensure 24/7 patient support
Appropriately addressing clinical questions, triaging as appropriate
Partnering with physicians in clinics to ensure therapies selected are evidence-based
Participating in leadership and clinic staff meetings to help explain the Trellis model
Assisting the site General Manager with recruiting and training of on-site Pharmacy Liaisons and Clinical Pharmacy Specialists
Assisting with dispensing, administrative, compliance-related or other tasks to ensure patients in the program receive unmatchable service
Developing and implementing best-in-class clinical and research protocols for specific disease states, to markedly improve patient outcomes
Assessing and developing medication regimens that are also cost-effective and affordable by the patient
Owning clinical quality improvement to drive key clinical outcome indicators at a patient and population level
Developing training materials to help onboard Ambulatory Clinical Specialists and on-site Pharmacy Liaisons
Developing and delivering workshops and development seminars for client-based pharmacy specialists and leadership groups
Representing Trellis at conferences and workshops
Here’s what we’d like to offer to you:
A platform to practice at the top of your license, and build a practice that could become the destination of choice for the best pharmacists
The chance to work with a patient-centered, clinically oriented, collaborative team to deliver second to none specialty pharmacy patient care
An unmatched opportunity to grow – as a clinical pharmacist, or transition to managerial roles
Competitive compensation and benefits incl. 401k with company match, Medical, Dental, Vision, Parental leave, Vacation (everything you should reasonably expect!)
….and much more!
We are excited to speak with someone who has:
Bachelor’s Degree in Pharmacy from an accredited college of pharmacy. Advanced degree (e.g., PharmD, M.S.) preferred
PGY2 pharmacy residency or Board Certification in Infectious Disease, and two to three years of related experience as an Ambulatory Clinical Specialist (PGY2 training counts towards this) OR
Multiple years of experience serving Infectious Disease patients in a retail, hospital, or specialty pharmacy setting
The ability to work across specialties
The energy and willingness to be hands-on and do whatever is required to provide the best care to our patients
The ability to start from scratch, execute quickly and accurately without pre-defined processes and protocols, and an interest in defining such processes and protocols for the future
Strong people skills and the ability to work with teams across customers
The ability to communicate effectively at all levels inside and outside the organization
Proficiency in MS Office including Word, Excel, PowerPoint, and Outlook Calendar
And bonus points if you have a couple of these, too:
Proficiency in multiple EMR / clinical systems such as Cerner, EPIC, Meditech, Therigy
Proficiency with dispensing systems such as QS1, RX30, Computer Rx etc. along with experience in pharmacy dispensing
Trellis Rx is a technology-enabled service provider that partners with health systems to fund, build, and operate world-class specialty pharmacies on their behalf, with their brand. Trellis enables health systems to deliver enhanced experiences and outcomes by helping them offer concierge level clinical and administrative support to patients throughout their course of therapy. We believe pharmacis...ts and pharmacy technicians are critical additions to the care team and that an exceptional pharmacy team makes superior results possible.