The Specialty Leasing Representative serves as fundamental role to the specialty leasing program. This position reports directly to the Regional Director of Specialty Leasing; works with and takes directions from the Specialty Leasing Manager and/or the General Manager. This position is based in West Covina, CA.
Responsible for driving revenue and maintaining common area standards.
Identify, qualify and secure retailers through cold-calling and occasional canvassing, as required.
Maintain and update prospect / deal activity log for the shopping center.
Monitor specialty retailers’ activities and resolve problems in conjunction with the shopping center’s Specialty Leasing Manager and/or General Manager.
Monitor, enforces to ensure visual merchandising requirements and standards, and agreement provisions are met.
Negotiate rents and terms with specialty retailers under the direction of Specialty Leasing Manager and/or General Manager in accordance with company guidelines.
Work directly with specialty leasing retailers from deal input, follow-through with deal approval, license agreement execution, collection of applicable deposits, insurance, and setup work orders and coordinate retailer move-in and move-out.
Collect and maintain specialty leasing retailers’ and clients’ certificate of insurance prior to expiration.
Serve as retailers’ liaison between Shopping Center Management and specialty leasing retailers at the shopping center.
Perform high-level work such as organizing, scheduling, coordinating, researching, compiling, exchanging and analyzing information.
Participate as point person for assigned special projects and requests such as the monthly forecast report, budgeting, local / regional / national deal making.
Interact with corporate team members from various disciplines, mall management team member, other employees and customers to assist with information exchange, problem solving and requests.
Compose correspondences, memos and reports, and maintain up-to-date retailer files – both hard files at the shopping center and digital files.
Focus on accounts receivable specific to specialty leasing and partnership marketing collections and participating in monthly accounts receivable calls.
Collect and document sales information from Specialty Leasing retailers as stipulated in the License Agreement.
Prepares Lease Change Requests for billings and amendments, opening/closing documents, defaults and any other accounting document relating to specialty leasing and partnership marketing programs.
Other duties as assigned.
A Bachelor’s degree or equivalent work experience.
Minimum 1 year of specialty leasing experience preferred.
Knowledge, Skills and Abilities:
Ability to work independently combined with a strong collaborative style of communication.
Must have some knowledge of commercial real estate including a broad understanding of finance, leasing and legal.
Ability to develop strategic solutions required.
Persuasion and conflict resolution skills required.
Ability to communicate with all levels within the organization and ability to work and learn independently and in a team situation.
Strong organizational and time management skills.
Excellent interpersonal, oral and written communication skills.
Ability to deal with multiple tasks effectively and establish priorities.
Strong attention to detail.
Excellent PC, Excel, MS Word, PowerPoint, and Microsoft Outlook.
Prior experience with Salesforce is strongly recommended.
Willingness to relocate is preferred.
Professional and Personal Characteristics:
Proven lease coordinator skills.
Demonstrated organizational skills.
Strong analytical and technical skills.
Results-oriented and high energy.
Highest level of personal integrity.
Ability to multi-task in a fast-paced environment.
Ability to prioritize work and meet deadlines.
Passionate and committed to his or her own personal and professional development as well as that of his or her colleagues.
Creative and innovative approach to solving problems and resolving issues.
Starwood Retail provides equal opportunity to all employees and applicants for employment, without regard to race, color, religion, sex, age, national origin, disability, marital or veteran status, or sexual orientation.
Starwood Retail Partners ("SRP") is a retail real estate platform focused primarily on regional malls and lifestyle centers. SRP will acquire, redevelop, manage and reposition retail real estate assets in order to enhance property cash flow and create long-term value for its capital partners. Formed by Starwood Capital Group in 2012, the global private real estate investment firm, and its affiliat...es, SRP seeks to capitalize on opportunities in the ever-changing retail landscape through a unique combination of talent, experience and execution capabilities. SRP brings to each of its investments hands on experience in management, leasing and redevelopment. SRP’s goal is to acquire, manage, reposition and re-develop market dominant shopping centers into enduring one-stop shopping destinations of the future.