Status: Full-time, exempt Schedule: M-F, 8.30a.m. 4.30p.m, including occasional evening and weekend work and approximately 50% travel based on seasonal business needs and position requirements. Reports to: Associate Director of College Relations Direct reports: None Start date: ASAP Location: This position is based in Chicago with approximately 50% nationwide travel seasonally
Everything we do is about the IES Abroad student. Our profoundly passionate team of study abroad professionals believes in creating once-in-a-lifetime educational adventures that transcend expectations. Our goal is to rock the world of some 8,000 study abroad students every year.
From our headquarters in Chicago to our 140+ study abroad programs in 85 global locations worldwide, we create authentic global education and life-affirming cultural experiences. We work at IES Abroad because we believe that every student should have the opportunity to go abroad - especially in a fun, safe, and superior academic and cultural environment.
We believe so strongly in the power of our program, that we actively recruit students from diverse populations and provide more than $4 million in scholarships year after year. We are proud that our students are as diverse and exciting as the countries we study.
We're not ashamed to admit, we're a little bit obsessed with study abroad.
Summary of position:
The College Relations Manager performs three primary functions: to recruit students to apply and attend IES Abroad programs; to provide top quality pre-departure advising, preparation and service for all IES Abroad students; and to provide high quality service to U.S. colleges and universities in the IES Abroad consortium.
Essential job responsibilities & duties:
Manage on-going relationships with IES Abroad consortium study abroad advisors
Recruit student applicants and enrollees
Establish and/or develop relationships with advisors, administrators, and faculty of non-IES Abroad member colleges and universities
Serve as back up to Regional College Relations Managers by attending study abroad fairs and giving presentations
Establish and/or bridge relationships with advisors, administrators, and faculty of non-IES Abroad member colleges and universities
Serve as prospective students' advisor and main IES Abroad contact.
Serve as analyst for enrollment in the region
Serve as creative strategist to develop new approaches for reaching targeted recruitment and college relations goals
Serve as the departmental expert on specific IES Abroad international programs
Assist as needed in delivering materials to consulates for student visa processing
Regular and predictable attendance is an essential function of this position
Other duties and projects as assigned or required
Experience & Qualifications/Skills:
Strong written and interpersonal communication skills
Strong advising skills
Ability to prepare and present effective presentations
Talent for organizing and prioritizing multiple tasks
Ability to work independently and as a team player
Strong customer service skills and focus
Ability to handle/manage high call and email volume
High level of enthusiasm , energy, flexibility and diplomacy
Strong leadership aptitude
Skilled in handling stressful situations, i.e., advising anxious students and parents
Passion for embracing business process improvement opportunities
3-5 years of experience in the field of study abroad or related experience in higher education preferred
Experience working with or advising students
Proven track record in recruitment, customer service, higher education admissions, or study abroad advising
Personal study abroad experience preferred
Good working knowledge of Microsoft Office, specifically Excel and database literacy
Exceptional team player: proactive and responsible, with the ability to learn rapidly
Education Licenses and/or Certifications etc.:
Bachelor's degree required
Must have valid US Driver's license and ability and willingness to rent car/drive as required
This job requires US-based travel, by car and/or airplane, estimated at 50% seasonally - some nights and weekends required
Must be able to drive several hours per day, as needed (approx. 25%)
Ability to remain in a seated position for the majority of the day while in office (between 70% -100% of work time)
Ability to stand for several hours per day/long periods of time while attending study abroad fairs or giving presentations (approximately 50%)
Ability to work for extended and continuous periods in office operating a computer, phone and other office equipment i.e., a copier and computer printer (between 70% -100% of work time)
Need to occasionally move about inside the office to access file cabinets from 5% to 10% of work time
Ability to lift or move supplies, equipment, boxes, documents and materials weighing up to 40lbs from 10% to 15% of work time in office as well as in conjunction with travel
Must be able to communicate via phone, email, and in-person with employees, students, parents and intuitional contacts for the majority of the day (between 70% -100% of work time)
Must be available to participate in 24/7 emergency coverage (by cell phone), as needed
This job requires US-based travel, by car and/or airplane, estimated at 50% seasonally
May be required to work some nights and weekends as required by the needs of the department and this position
Must be able to work in office on a daily basis
Responsible for purchases via company credit card and ability to process expense reports in a timely and accurate manner
Follow procedures set by IES Abroad policy with regards to business expenditures/travel costs
This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. The duties above are not to be considered a complete list of duties and responsibilities assigned to this position.
Open until position is filled.
*Please note there is no relocation for this position. This position is based in Chicago*
No phone calls or emailed status inquiries accepted.
How to Apply:
All applicants should submit an application including cover letter, resume, at least 2 writing samples and salary requirements by clicking 'Apply Now' at the right hand side of this page.
Please visit http://www.iesabroad.org/study-abroad/about/employment for more information about working at IES Abroad.
Equal Opportunity Employment:
IES Abroad is an equal opportunity employer and encourages applications from all qualified candidates. We strive to treat people with respect; fully utilizing employee's abilities and promoting workforce diversity.
We are committed to a policy of equal opportunity and do not discriminate on the basis of race, color, religion, sex (including pregnancy), disability, age, national origin, citizenship, gender, gender expression, gender identity, sexual orientation or genetic information or veteran status and/or any other status protected by applicable laws.
We are one of the nation’s oldest, largest, and most reputable study abroad providers, IES Abroad is a Chicago-based, not-for-profit academic consortium that enrolls more than 5,500 students from 185 U.S. colleges and universities annually.With nearly 100 high-quality academic study abroad programs and internship opportunities in 34 cities, we are dedicated to fostering cultural immersion and inte...rcultural development.Since our founding in 1950, nearly 80,000 students have participated in our international study abroad programs. IES Abroad operates programs in Europe, Africa, Asia, South America, Australia, and New Zealand.