A growing university with an inspiring mission to transform the lives of its students, Adelphi University, New York has key elements for success in place: strong new leadership, world-class faculty, a compelling new strategic plan and an extraordinary commitment to diversity. Now we seek a Director of Risk Management to lead the transformation of the University’s risk management operations.
Adelphi University in New York invites nominations and applications for the position of Director of Risk Management (DRM). The DRM reports directly to the Executive Vice President for Finance and Administration (EVPFA) and is a crucial member of his leadership team. The DRM will work closely with the Executive Vice President and other executives to advance the institution’s overall strategic objectives and strategic plan, Momentum and help to ensure that risks are adequately identifed and managed.
Founded in 1896, Adelphi University is a nationally-ranked, research doctoral private university. With more than 7,600 students, the University offers more than 100 different degree programs at the bachelor, master’s, doctoral, and professional levels.
Adelphi University’s annual revenues from all sources were over $250 million in FY 16-17. Operating expenses average around $200 million per year, and the endowment for the University is approximately $180 million.
Adelphi University seeks a collaborative and persuasive DRM with a distinguished record of outstanding professional service and accomplishment. The ideal candidate will have high-level administrative leadership capacity, excellent communication and interpersonal skills, and the ability to lead and implement change in a consensus-driven and proactive manner.
Applicants should possess significant experience as a senior executive in higher education, foundation, government or business organizations of relevant size and complexity with deep and broad experience in the following areas: enterprise risk management, business continuity planning, contract management, insurance, legal and regulatory compliance.
THE OFFICE OF RISK MANAGEMENT
The Office of Risk Management is a newly formulated unit at Adelphi University, created as a result of careful consideration of campus needs, as well as a review of best practices among peer institutions nationwide. The DRM will lead the Office of Risk Management and will oversee all aspects of risk management and regulatory compliance. The following summarize the key elements of the position.
The Director will have primary responsibilities for coordinating and administering the enterprise risk management process with the University community. The University completed a comprehensive risk assessment that involved numerous stakeholders, (including the Board of Trustees), and the Director will be expected to facilitate ongoing assessments of risk – financial, operational, regulatory, and reputational – with the stakeholder groups and assist the EVPFA with analyzing the University’s exposure to risk and identifying alternatives for mitigating or managing risk. The Director will also communicate the updated risk assessment with Board Committees, the Director of Internal Audit as well as the Risk Management Council.
The University also developed several components of a Business Continuity Plan (BCP) including emergency response, crisis management and IT back-up and recovery plans. The Director will be responsible for developing a comprehensive and fully integrated BCP. Accordingly, the Director will need to consider industry best practices and build upon the existing elements of the plan. The Director will also be responsible for coordinating the training and communication related to the BCP.
The University has also developed a library of enterprise-wide policies. The Director will be responsible for administering and maintaining the University Policy Library and work with the University community to ensure that current policies are effective and reflective of current operations. As changes in the environment occur or new risks emerge through the enterprise risk management process, the Director is expected to work proactively with the community to identify required modifications needed to existing policies.
The Director will also be responsible for coordinating insurance needs with the University’s broker and overseeing the contract management process. In this role, the Director will work with the contract coordinator and outside counsel, as necessary, to develop and execute University contracts in accordance with the approved process.
Lastly, the Director will oversee the University’s compliance with regulatory matters, specifically environmental and safety regulations and will also oversee Title IX, discrimination and harassment Compliance. As such, the Environmental Health and Safety Coordinator, Title IX Coordinator/ Director Equity & Compliance and Title IX Investigator will all report to the Director of Risk Management.
The DRM will join a University culture that values both a highly collaborative and consensus-driven approach and one in which the ability to forge strong working relationships and partnerships across divisions is particularly appreciated.
Another aspect of the position will be to provide insight on best practices in risk management operations and help to implement such practices in the current service delivery model. The DRM must possess an understanding of regulatory requirements with an in-depth knowledge of environmental, Title IX, discrimination and harassment, employee and insurance requirements. The DRM should also have excellent analytical and communication skills. The DRM will help create an Office of Risk Management that is seen as a positive resource for all members of our community: leadership, faculty, staff, and students. The DRM will be expected to provide strategic input to executive leadership and proactively bring forward ideas and plans that help our community thrive while addressing issues of risk.
RESPONSIBILITIES & DUTIES:
1. Oversee the University’s Enterprise Risk Management Process:
Work with the University’s community, including the Risk Management Council, Internal Audit, and the Board Committees to continually review the University’s exposure to risk. Areas of risk would include: financial, operational, regulatory and reputational risk.
Identify and document mitigating controls in place to manage risk and assess the strength of such controls.
Develop strategies and alternatives to mitigate exposure to risk such as: enhancement of internal controls, development or enhancement of University policy or procedure, implementation of technology, insurance, etc.
Update the University’s comprehensive risk assessment.
Coordinate review with the University’s Insurance Broker to ensure the University’s is adequate and appropriate for current operations.
Ensure the University is in compliance with the terms of our insurance policies.
Oversee processing of insurance claims.
Work closely with EVPFA and outside counsel, to identify and manage process for litigation and claims against the University.
2. Develop and Maintain a Comprehensive Business Continuity Plan:
Review current University documents regarding business continuity
Conduct analysis of industry best practices with regard to BCP
Complete gap analysis of current documents with industry best practices and provide recommendations for developing a comprehensive BCP
Work with various University stakeholder groups to develop a comprehensive BCP
Assist in training and communication activities for the BCP.
3. Oversee and Administer the University Policy Library:
Administer the University’s Policy Library
Work collaboratively with the University community to assess the current policies in the library and identify areas requiring update or modification.
Oversee the process to develop or update policies
Assist in communication, training or change management activities with respect to policies
4. Oversee Contract Management Process:
Oversee the contract management process and work collaboratively with the University community and the contract coordinator to ensure contracts are prepared consistent with University policies and procedures.
Review financial and contractual terms to ensure that the University is obtaining the most favorable terms possible
Work collaboratively with outside counsel and the University’s insurance broker to ensure that contract language is appropriate and insurance levels are adequate to minimize risk to the University.
Ensure that all contract records are maintained and develop reports and analyses to manage and monitor contracts.
Take the appropriate steps to ensure the contracting party, or the University, are in compliance with terms, when necessary.
Work with Finance department, as necessary, to monitor the financial performance of contracts.
5. Oversee the University’s Insurance Program
Work collaboratively with the University’s insurance broker and carriers regarding insurance in place including worker’s compensation, professional liability, auto, property, etc.
Oversee and administer claims processing and management with the University’s insurance broker and carriers.
Work with University attorneys with regard to matters of claims or litigation.
6. Regulatory Compliance Oversight:
Oversee all aspects of the University’s Environmental Health & Safety program including regulatory compliance.
Oversee all aspects of the University’s Compliance with Title IX, discrimination and harassment.
QUALITIES AND QUALIFICATIONS
To be effective, the DRM must be a consummate professional who will embrace positive change and work well in a highly consultative environment within a culture of transparency and proactivity. He or she will be a confident, high-energy leader, a superb communicator, and an innovative thinker who focuses on both broad possibilities and opportunities as well as tangible results. Also, the DRM will understand and respect shared governance and be an advocate for an environment that encourages teamwork, student success, inclusive decision-making and a sense of community across the University.
To best serve Adelphi University, the ideal candidate will have many of the following professional qualifications and personal characteristics:
Several years of progressively responsible risk management leadership roles with evident experience in the major functional areas noted in this position description.
Genuine commitment to the mission and values of Adelphi University;
Leadership skills with the ability to set challenging and attainable goals, set priorities, and work with and inspire others to high levels of creative performance, and to leverage ideas into action; able to lead and navigate as the University grows;
Strong influence and relationship skills, able to command respect and earn the trust of individuals within and outside the University;
Collaborative and team oriented leadership style; good judgment in recognizing talent and assessing where improvements are needed; the ability to make appropriate connections and build synergies; an open and creative approach to problem-solving and a willingness to address issues without territoriality; the ability to understand and enable diverse viewpoints and plans to achieve University goals;
Ability to positively lead change
Outstanding oral and written communication skills that are both respectful of different perspectives and can inspire stakeholders;
Demonstrated commitment to embracing and enhancing diversity, affirmative action, and equal opportunity;
Experience with and commitment to the education, research, and service mission of a major university;
EXPERIENCE AND KNOWLEDGE IN THE FIELD
Strong knowledge of risk management business processes and industry best practices
Knowledge of federal, state and local regulatory requirements
Experience with risk identification and mitigation in the not-for-profit or higher education industry.
Strong ability to prioritize workload according to volume, urgency, etc.
Ability to be discrete and maintain high confidentiality on a wide range of issues.
Computer skills for using Administrative Systems, MV Query, Microsoft Word, Excel and Gmail.
Knowledge of appropriate risk management policies and procedures.
Ability to engage the Board of Trustees; state representatives, legislators, corporate, and other external stakeholders in the goals of the institution;
Skill as a negotiator and experience reviewing and realigning systems, policies and personnel; and ability to lead in a diverse environment.
ORGANIZATIONAL AND MANAGEMENT SKILLS
Demonstrated ability to provide management oversight, leadership, and strategic direction; evidence of excellent organizational skills and organizational development skills, financial and risk management skills; a clear sense of goals and timelines;
Experience in creating a highly responsive organization; ability to leverage limited resources while achieving innovative results;
Demonstrated ability to recruit, retain, and reward high-quality staff; a flexible, engaged, and open management style that delegates authority, empowers staff, sets high expectations, and holds departmental colleagues accountable;
A results oriented and evidence based leader who can introduce best practices and is unafraid to take measured risks and unconventional approaches in quest of excellence and reputational growth;
A fair, firm, and compassionate administrator who can confront and make difficult decisions, resolve conflict, and demonstrate and promote transparency, integrity and high ethical standards within the institution;
Demonstrated commitment to building community, embracing diversity and vigorously promoting equity and inclusion;
Collaborative skills in teaming with colleagues and working with an innovative, energetic faculty and a unionized non faculty workforce; able to work collegially across the institution, to build relationships and connections, and to motivate, mobilize and energize others to work together;
Dedication to faculty engagement and shared governance; willingness to engage in thoughtful discussion with faculty in envisioning and implementing institutional change and a commitment to support faculty efforts;
Able to work effectively with industry and corporate partners to find creative approaches to meet university and workforce development needs;
A Bachelor’s degree is required, with a preference for an advanced degree;
Evidence of ideas, imagination, creativity, passion, courage, optimism and good judgment;
Evidence of sophistication around institutional communication; excellent listening skills; capacity to understand nuance;
Outstanding interpersonal skills, energy, sincerity, self confidence, a “can do” and enabling attitude, combined with patience, perseverance, the ability to deal constructively with conflict and criticism, and a good sense of humor.
The highest degree of personal integrity.
POSITION(S) DIRECTLY SUPERVISED
Title IX Coordinator/Director of Equity & Compliance
Environmental Health & Safety Coordinator
Salary is competitive, and the benefits package includes options for health/dental/life insurance, retirement, and a program of reduced tuition for dependents (some restrictions apply).
Adelphi University is an equal opportunity/affirmative action employer committed to building a diverse workforce and strongly encourages applications from women, under-represented groups, members of the LGBT community, people with disabilities and veterans. Adelphi University is an EEO/AA employer.