Senior Business Analyst - Hartford, CT or Minnetonka, MN
February 9, 2018
UnitedHealthcare is a company that is on the rise. We are expanding in multiple directions and most of all in the way we think. Here, innovation is not about another gadget; it is about transforming the health care industry. Are you ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm) The Senior Business Analyst will be responsible for supporting a series of technology owned programs supporting UnitedHealthcare's Medicare and Retirement line of business. As a senior business analyst, you will help the M&R Chief Architect identify key needs across the M&R organization and frame up initiatives to address technology gaps impacting M&R's growth potential. The role is responsible for defining projects, gathering business & technical requirements, identify benefits streams and partnering with Optum Technology on the delivery of these initiatives. The individual will work closely with the UHC Technology and Optum Technology organizations to ensure all aspects of these programs are identified and fully understood prior to beginning development work and help resolve issues through the delivery lifecycle. The individual in this role can expect to support 2 to 3 projects at a given time, with each project ranging from $1M to $3M or more in capital funding. As such, the role is highly visible and critical to the success of the UHC M&R segment. Primary Responsibilities:Gather and/or document information on stakeholders' business requirements, specifications, and/or needs for large scale complex projects (e.g., conduct intake process; ask questions; review project charter; monitor regulation; review reports) Facilitate and lead the business and technology teams in gathering requirements and helping to choose the best way to implement requirements Document and ensure Use Cases adequately represent the needs of the business and meet all requirements, including coordination with System Analysts, Architects and Development Teams Propose recommended and innovative solutions following internal processes and methodologies (e.g., Requirements and Solutions Analysis), including creating, controlling and improving business processes Provide subject matter expertise, recognize and analyze gaps between current situation and desired outcome and utilize appropriate resources to obtain information, consider solutions and deliver the solution Ability to analyze root-cause issue, solve complex problems / conceptual analysis and provide key recommendations for implementation process improvements Ability to engage matrix partner teams (Technology, Operations, Reporting, Quality, Legal, Regulatory, etc.) to effectively deliver on each project Understand strategic priorities and implement effective solutions that support business priorities; think strategically and deliver tactically Provide timely written and/or verbal communications regarding project progress including deliverables, significant milestones, risks and mitigation strategies to the management team Communicate and manage potential impacts and risks associated with implementing proposed solutions to business partners and relevant Stakeholders Support project management activities: Charter/Scope, Project Plan, IRAD/Issue Log, CBA, FMEA, Control Plan, Lessons Learned, Close Document, etc. Ability to function in a multi-project environment with changing priorities Other duties as assigned by management
Required Qualifications: BA/BS degree in Accounting, Finance, Business or related field and/or equivalent experience 5+ years of experience in gathering requirements, testing solutions for large scale, techno-functional projects 4+ years of experience documenting processes and practices, effectively prioritizing multiple tasks, priorities, projects, and deadlines 4+ years of experience in leading / supporting large scale techno-functional projects, including time management, organizational, and prioritization skills 3+ years of experience in tracking, planning projects, working with large data sets and making data-driven analytical decisions Advanced level of proficiency with Excel, Visio, PowerPoint Excellent oral and written communications and presentation skills with ability to communicate ideas clearly and conciselyPreferred Qualifications:1+ years of experience with PPM Optics or similar Project Portfolio Mgt Tool Project management training Intermediate level of proficiency with MS Project, Access, SharePoint Six Sigma training / certification Healthcare domain expertise, knowledge of operational process flowsCareers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: project management, business analyst, six sigma, Hartford, CT, Minnetonka, MN
Internal Number: 746872
About UnitedHealth Group
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.