Accessibility Director will be responsible for ensuring online programs, services and activities conform to the designated requirements, which provide for equal access to online content and programs, regardless of user ability. Director will be responsible for the establishment, delivery and ongoing oversight of content accessibility for the UHC Digital program. Director will establish standards and provide support for meeting digital accessibility requirements. Director will play an active role internally and externally to ensure UnitedHealthcare is a leader in the Accessibility world. This role will also support the Business Strategy, Priorities and Product leadership in the ongoing strategy for UHC Digital. Primary Responsibilities:Responsible for adherence to company digital accessibility processes and policies Design, create, and deliver on a structure required to ensure success for internal teams and ultimately a positive experience for the members Overseeing teams (Subject Matter Experts, Faculty/Staff representatives, Compliance, Legal, Consultants, etc.) to create, communicate, maintain, and implement digital accessibility-related policies Partner with key internal stakeholders developing, communicating and maintaining company-level processes related to digital accessibility, including plans for new and existing online content, training and procurement standards Partner with Web Services and other stakeholders, establishing and overseeing enterprise-wide systems for digital accessibility training, support, quality control and monitoring Creating and managing an enterprise-wide change management / communication plan related to the digital accessibility initiative, including communicating progress, status and requirements and creating reports and presentations for varying audiences as needed. Managing the company's relationship with digital accessibility auditor(s) and vendor(s) Managing third-party software audits and overseeing execution of corrective actions Collaborating with Web Services and Information Technology on development of a central resource for sharing information on the digital accessibility initiative Collaborating with internal team members and Subject Matter Experts to create required digital accessibility documentation, reporting and deliverables Assisting in identification and procurement of digital accessibility systems and tools for company use Facilitating resolution of any concerns/complaints related to accessibility of the programs, services and activities Contribute to thought leadership internally and externally Manage key tracks of work (including other individuals) in accordance with established budget, work plans and quality standards Partner with Digital Delivery teams on the creation of requirements and user stories Participate in Agile Scrum process to ensure business vision is being accurately implemented and meet market expectations. Ensure digital solutions are delivered on time and on budget, including identifying and resolving risks and issues. Subscribe to Optum Product Methodology and business processes, providing input to further advance the discipline and evangelize across the team Champion Accessibility across the organization to educate the importance and have it become part of our DNA
Internal Number: 752508
About UnitedHealth Group
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.