The Program Coordinator will provide support for the work of the Domestic and International Chapter Services Managers and respond to inquiries and provide information for ACS chapters and other Divisions within the College. This position will also provide support for College committee work and events.
This Non-exempt position will report to the Chapter Services Managers in the Division of Member Services.
Ensure general information about chapters is entered and up-to-date in the ACS membership database (Aptify). Update chapter officer records, provides access to chapter rosters, add chapters meetings, pulls various reports on chapters when requested, and submits requests for website changes. Collect and maintain paper and electronic documents from chapters (i.e., updated bylaws).
Email chapters for submissions to the Chapter News section of the Bulletin, provide an initial review of the information provided; reviews the Bulletin's Calendar of Events; collects Chapter Newsletter submissions from internal ACS Divisions; email resources to chapters such as recruitment/retention templates; drafts new templates for chapter use; responds to general requests and questions from chapters in a prompt manner; coordinate conference calls and webinars, as needed; supports the Annual Report process by developing the report in SurveyMonkey and assisting with follow- up with chapters as directed by the Chapter Services managers.
Supports Chapter meetings by coordinating ACS speaker requests from chapters with Executive Services; updates the presentations for use by speakers; coordinates shipment of ACS materials to chapter meetings; follows up with chapters post-meeting for any chapter officer updates.
Provide support for chapter-related events at Clinical Congress, the Chapter Officer Leadership Program, and the Leadership and Advocacy Summit. Responsible for the entire Continuing Medical Education(CME) credit process for the Leadership Summit, taking minutes at planning meetings, assisting with marketing and registration/attendance activities, coordinating shipments, providing onsite support, and sending and collecting post-event survey data.
Support the Domestic and International Governors Workgroups and sub-committees. Assist with scheduling conference calls for the two Workgroups; help produce and distribute meeting materials; prepare summaries of conference calls; tracks progress on Workgroup projects.
Other duties as assigned.
Bachelor’s degree from an accredited college or university is required.
Minimum of 1-2+ years of administrative and customer service experience in a professional office environment is required. Some familiarity working with volunteers is preferred.
Excellent communication skills (verbal and written) necessary to effectively interact with all levels of organization.
Strong working knowledge of Microsoft Office Products (Outlook, Word, Excel, and PowerPoint).
Strong attention to detail and organizational skills.
Must be able to multi-task.
Capable of providing excellent customer service.
Display high level of energy and thrive in a fast paced environment.
Self-motivated and able to work independently and as a member of a team.
Ability to plan and prioritize workload and meet deadlines.
Ability to establish strong working relationships with all internal and external stakeholders.
Bilingual is a plus.
Physical/Work Environment: Fast paced with significant people interaction. No lifting over 20 pounds, minimal reaching bending and stooping. Performs work in a normal office environment with long hours in front of the computer.
Other Necessary Requirements: Occasional evening or weekend duties may be required. Minimal travel for activities such as out of town meetings is required.
The American College of Surgeons is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to email@example.com or call (312) 202-5000 and let us know the nature of your request and your contact information. The American College of Surgeons will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
An Equal Opportunity Employer
Internal Number: 18-0031
About American College of Surgeons
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The American College of Surgeons is a professional and educational association dedicated to improving the quality of care for surgical patients. Our members set high standards for surgical education and safeguard standards of care in an optimal and ethical practice environment. The College has more than 80,000 members and is the largest organization of surgeons in the world. We invite talented, enthusiastic professionals to join our team.