The Stewardship Manager executes the successful operation of a comprehensive stewardship program that manages the full cycle of stewardship through research, cultivation, solicitation, acknowledgement and recognition. The Stewardship Manager leads the team in supporting the entire advancement department with prospect research, stewardship events, stewardship plans, communication and acknowledgements.
Specific Duties and Responsibilities
Provide consistent, timely and accurate financial reporting to provide a clear status of the annual fund
Collaborate with fundraising staff to develop acknowledgment and recognition procedures for gifts, providing consistency across audiences where possible
Ensure that the stewardship team is drafting acknowledgment templates and stewardship letters to be personalized by executives, board members, and key volunteers
Produce the initial major gift cash forecast for each fiscal year, and work in tandem with the Sr. Director of Advancement, Gift Officers and finance team to identify and manage changes
Review and distribute lapsed donor reports on a monthly basis
Actively research and mine data to support pipeline development
Complete and manage annual set up of campaigns, funds, general ledger accounts, payment methods, appeals and source codes in CRM (Tessitura)
Work with finance department to reconcile contributed revenue and provide support during annual audit
Serve as CRM power user for the Advancement team and serve as lead representative for the development needs on the institution-wide project team
Onboard new staff members with an introductory CRM training session and hold additional sessions for list training, event setup, extractions and reporting
Identify best practices at other organizations for stewardship planning and operation
Work with the communications team to ensure consistency and branding among various stewardship materials
Manage the Advancement Services Team and regularly measure progress toward established goals for accuracy and timeliness in gift acknowledgement and stewardship
As needed, plan, manage and execute large meetings and events that advance donor involvement, cultivation and stewardship for major gifts
Regularly attend DSO concerts and events, including the Donor Lounge as part of the overall cultivation strategy
Provide support for signature events as needed
Performs other duties as assigned
Bachelor's degree required.
Prefer 2-3 years of research, analysis and acknowledgement experience in a non-profit environment
Knowledge of the nonprofit and philanthropic sectors
Superior organizational, communication and interpersonal skills
Must be a self-starter who is a strong and collaborative team member
Familiarity with Tessitura or Raiser's Edge platforms, a plus
Reporting Responsibility: Sr. Director of Advancement
Supervise 1-2 coordinators and/or specialists
Personal Attributes and Competencies
Dynamic self-starter who can think strategically and provide solutions
Strong analytic skills, action-oriented, decisive, accurate and timely
Motivated to network socially and have a call and passion for building relationships with those in decision making positions
High energy with a positive attitude and the ability to provide superior patron service
Sensitive to the needs of individuals and able to maneuver within multiple departments
Ability to work well under pressure; persistence, perseverance, tenacity, integrity and patience
Strategist that is motivated by deadlines and measurable outcomes
About detroit symphony orchestra
Internationally acclaimed conductor Leonard Slatkin is Music Director of the Detroit Symphony Orchestra (DSO) and the Orchestre National de Lyon (ONL). He also maintains a rigorous schedule of guest conducting and is active as a composer, author, and educator.
Highlights of the 2015-16 season include a three-week Brahms festival in Detroit; engagements with the St. Louis Symphony, Pittsburgh Symphony, Los Angeles Philharmonic, and NHK Symphony in Tokyo; debuts with Beijing's China Philharmonic Orchestra and the Shanghai Symphony Orchestra; and a summer tour of Japan and China with the ONL.
Slatkin’s more than 100 recordings have garnered seven Grammy awards and 64 nominations. His recent Naxos recordings include works by Saint-Saëns, Ravel, and Berlioz (with the ONL) and music by Copland, Rachmaninov, Borzova, McTee, and John Williams (with the DSO). In addition, he has recorded the complete Beethoven and Tchaikovsky symphonies with the DSO (available online as digital downloads).
A recipient of the prestigious National Medal of Arts, Slatkin also holds the rank of Chevalier in the French Legion of Honor. He has received Austria’s Declaration of Honor in Silver, the Americ...an Symphony Orchestra League’s Gold Baton Award, and the 2013 ASCAP Deems Taylor Special Recognition Award for his book, Conducting Business.
Slatkin has conducted virtually all of the leading orchestras in the world. As Music Director, he has held posts with the New Orleans, St. Louis, and National symphony orchestras, and he was Chief Conductor of the BBC Symphony Orchestra. He has served as Principal Guest Conductor of London’s Philharmonia and Royal Philharmonic, the Pittsburgh Symphony Orchestra, the Los Angeles Philharmonic at the Hollywood Bowl, and the Minnesota Orchestra.