Supervise and facilitate the delivery of an exceptional volunteer experience at Feed My Starving Children (FMSC). Coach teammates, delegate tasks and make operational decisions that keep shifts running smoothly. Lead assigned site initiatives and special projects, uphold safety policies and perform warehousing tasks.
Pay, Schedule & Benefits:
This is a full-time, non-exempt (hourly) position.
Regularly scheduled for 40 hours per week, subject to site staffing needs. Initially scheduled for Tuesdays – Thursdays 8:30am – 5pm; Fridays 1:45pm – 10:00pm; alternating Saturdays and Mondays, various shifts.
Benefits include health insurance, 401(k) with employer match, PTO, FSA, dental, vision and more.
Supervise the execution of food packing operations during scheduled shifts. Coach and delegate tasks, and ensure that operations run according to FMSC policies and procedures from setup to cleanup.
Model excellent work performance and encourage excellence from staff. Create a positive learning environment for staff. Provide respectful feedback, reinforce and recognize successes and report back to their manager.
Facilitate an exceptional volunteer experience. Warmly greet volunteers, create a great first impression, answer questions, build rapport, authentically thank them and express how important their contribution is to FMSC.
Inspire volunteers to become invested in feeding kids. Educate and encourage volunteers through public speaking and one-on-one interactions. Invite donations and product purchases. Instruct on how to pack food.
Orchestrate packing session activities. Monitor the time, transition groups between spaces and activities, make announcements, respond to changing production needs, etc.
Lead initiatives and special projects in assigned focus area, and coordinate the work of a committee. Keep Site Manager and teammates updated on progress, make adjustments according to changing site goals.
Lead an improvised Christian prayer over packaged food after each session, and invite volunteers to join in.
Label inventory, palletize boxes, prepare pallets for shipment and use a pallet jack.
Maintain site appearance and safety: keep the bathrooms, orientation and packing areas clean and organized.
Understand and follow personnel/ food safety policies and procedures. Enforce policy adherence from volunteers.
Operate a cash register and perform merchandise transactions.
Act as a backup for the Warehouse Specialist; move product using a powered forklift (training provided).
Perform other duties as assigned.
Work location is Schaumburg, IL. Reports to Site Manager.
Join our group of professional world-changers. Work alongside dedicated, talented folks.
To Apply: Complete the application and upload a cover letter and resume at www.fmsc.org/apply . Please use Internet Explorer and delete your browsing history (specifically your cookies) for improved functioning of the online application.
Minimum of high school diploma or GED and demonstrated leadership experience required.
Passionate about FMSC’s Christian mission and living it out in the workplace.
Able to coach and direct the work of others.
Able to maintain energy and stamina during 8-hour shifts with nearly continual standing and walking.
Able to push, pull, lift 30-50 lbs. repeatedly, bend, twist and use hand tools like scissors.
Thrives in a team setting. Can pitch in, fill in gaps, remain flexible, ask for help and share responsibilities.
Assertive and confident with verbally sharing information. Able to educate, persuade and instruct large groups.
Excellent customer focus: recognize and meet volunteer needs. Can build rapport and maintain relationships.
Takes initiative to identify and solve problems. Responsible and able to use good judgment and discretion.
Enthusiastic, positive and energetic when working with large groups, small groups and individuals.
Respect volunteers of all ages, religious beliefs, ethnicities and types (ex. special needs, court-ordered).
Able to tolerate consistent exposure to soy (an allergen).
About Feed My Starving Children
Feed My Starving Children (FMSC) is a Christian nonprofit dedicated to providing nutritious meals to children worldwide. FMSC meals are hand-packed by volunteers and sent to an incredible network of partner organizations who distribute them to those in need. Nearly 1.2 million volunteers packed more than 333 million FMSC meals in 2017. More than 90 percent of total donations go directly to feed kids.