Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
The VCCOC is 51,000 square feet and was built to improve the processes that would ultimately better support supply and instrument needs for the clinicians and physicians. The VCCOC was also built to help minimize the inventory in all locations. The VCCOC is a 24/7 operation that is adjacent to the O&M distribution center. The facility also has a CSP department that processes instrument 5 days per week (24/5). The Vanderbilt Case Cart Operations Center (VCCOC) is responsible for picking the surgical cases for all of the 3rd Floor Operative Service areas and the Hybrid Surgical room on the 1st floor for the Vanderbilt Adult Hospital (VUH).
Directly responsible for supervising tasks performed by Clinical Supply Specialist and Lead Clinical Supply Specialists within the Satellite Service Centers.
Execute a continuous improvement program for supply chain functions. These tasks are associated with the dispensing of medical-surgical supplies, patient care equipment and medical implants.
The Clinical Supply Supervisor serves as inventory control and service consultant to Clinical Supply Specialists, Patient Care Managers, Nurses, and physicians, ensuring appropriate supplies are purchased, inventory levels are maintained, and patient charges are captured
The Clinical Supply Supervisor manages a staff of 12 employees.
Key Functions and Expected Performances:
Implement plans and goals that are consistent with the Medical Center's objectives
Interpret, adapt and communicate policies/procedures at higher management levels to department staff
Implement and evaluate policies/procedures for all activities under position jurisdiction
Prepare work schedules
Plan work flow
Ensure the smooth operations of the Service Centers so that adequate supply levels are maintained throughout the Medical Center
Troubleshoot and resolve operational and staffing issues
Assure that all receiving documents are properly completed
Assure credits for short shipments are documented per order to pay cycle, including maintaining back orders for product not shipped. Monitor all direct shipments for medical-surgical supplies and linen
Work directly with Primary vendors to ensure adequate delivery of medical supplies, reconcile credits, make recommendations for supplies that are clinically acceptable and financially cost effective
Work directly with Marketing Representatives to ensure adequate inventory levels and accurate cost from vendors
Maintain and monitor Materials Management database ensuring appropriate patient price, unit of measure patient cost, Dynamic Order Points/Dynamic Order Quantities, and hand quantities, etc.
Maintain supply inventory records; periodically report usage history data and stock objective figures for new items to clinicians; identify expired goods and forward information to the vendor to obtain proper credit, track borrow and loan to surrounding hospitals
Ensure all financial resources are utilized effectively
Use the Materials Management computer system to review patient charges for medical-surgical supplies and patient care equipment. Reconcile patient care divisions credits and charges to ensure accurate billing
Responsible for assuring patient charge capture for all medical surgical supplies utilized by patients to ensure accurate patient billing
Serves on various committees, unit boards, and work groups to assist department managers with maintaining budget requirements through cost containment
Exceed defined service standards for Service Centers
Serves as liaison for ancillary department providing one stop shopping concept to provide clinicians all products needed to support patient care, i.e., sterile trays, surgical implants, patient care equipment, medical-surgical supplies, pathology supplies, linen, etc.
Supervise staff to ensure a safe, satisfying and enriching environment for employees
Assist in providing technical and operational training to new hires including evaluations and ongoing quality assurance during orientation period
Conduct performance improvement counseling and performance evaluations per institutional procedures
Monitor attendance and tardiness
Ensure all Quality Standards within assigned area are met
Collect and prepare quality assurance data relative to Satellite Service Centers
Analyze data to monitor quality of service
Collaborate and participate in the implementation of plans to improve the quality and efficiency of services provided to clinics
Sunday - Thursday - 6:00 pm - 2:30 am
Job requires High school graduate or GED and 4 years of experience or the equivalent.
Knowledge of medical supplies
Inventory Management Experience
Proficient in Microsoft Word, Excel, and Access
Willing to drive a delivery truck to VUH
VUMC Recent Accomplishments
Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:
US News & World Report: #1 Hospital in Tennessee, #1 Health Care Provider in Nashville, #1 Audiology ( Bill Wilkerson Center ), 9 adult and 9 pediatric clinical specialties ranked among the nation's best, #15 Education and Training
Truven Health Analytics: among the top 100 hospitals in the US
Becker's Hospital Review: one of the "100 Greatest Hospitals in America"
The Leapfrog Group: grade "A" in Hospital Safety Score
National Institutes of Health: among the top 10 grant awardees for medical research in the US
American Association for the Advancement of Science: 12 faculty members elected fellows in 2014
Magnet Recognition Program: Vanderbilt nurses are the only group honored in Tennessee
Nashville Business Journal: Middle Tennessee's healthiest employer
American Hospital Association: among the 100 "Most Wired" medical systems in the US
INVENTORY MANAGEMENT (ADVANCED): - Monitors material movement into and out of stock, reconciles inventory balances, and maintains adequate inventory levels.
LEADERSHIP (NOVICE): - Formulates a vision while motivating & guiding employees promoting engagement. Leaders state precise goals, ensures the commitment of individuals to those goals, defines the methods of measurement, and provides the incentive to accomplish measureable outcomes.
OPERATIONS PLANNING (NOVICE): - Anticipates resource needs to meet objectives and implements appropriate processes.
PEOPLE MANAGEMENT (NOVICE): - Interacting, communicating, building relationships and developing employees.
COMPLIANCE (NOVICE): - Understanding the rules, regulations, sanctions and other statutory requirements, guidelines and instructions relating to governing bodies and organizations, both internally and externally.
QUALITY MANAGEMENT (NOVICE): - Developing a systematic process of checking to see whether a process or service is meeting specific requirements.
BUSINESS RESULTS (FUNDAMENTAL AWARENESS): - Ability to achieve business results while focusing on quality, customer satisfaction, and stewardship.
Organizational Impact: Plans and sets day to day objectives for the team that have a direct effect on the results of the department or area that the job is in.
Problem Solving/ Complexity of work: Resolves technical and operational problems within provided guidelines.
Breadth of Knowledge: Applies advanced subject matter knowledge within a specific technical area and basic management knowledge to support the team.
Team Interaction: Leads/supervises a unit within a department or a small department. Typically without budget or hire/fire authority. Role is typically a 'working' supervisor.
SUPPORTING COLLEAGUES (M1):
- Develops Self and Others: Invests time, energy and enthusiasm in developing self/others to help improve performance and gain knowledge in new areas.
- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.
- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences.
DELIVERING EXCELLENT SERVICES (M1):
- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.
- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.
- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness.
ENSURING HIGH QUALITY (M1):
- Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.
- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them.
- Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring.
MANAGING RESOURCES EFFECTIVELY (M1):
- Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.
- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.
- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities.
FOSTERING INNOVATION (M1):
- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.
- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.
- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period.Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties. Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disease.As th...e largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.