AdventHealth Orlando seeks to hire Donor Program Specialist who will embrace our mission to extend the healing ministry of Christ.
Located on a lush tropical campus, our flagship hospital, 1,107-bed AdventHealth Orlando, serves as the major tertiary facility for much of the Southeast, the Caribbean and South America. AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country. We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year.
Monday-Friday, 08:30a - 5:00p
The Donor Program Specialist - TransLife (DPST) works closely with leadership and staff in assigned facilities to establish effective processes and a supportive culture to consistently maximize donor opportunities. The DPST represents TransLife to all levels of hospital and system leadership. The DPST conducts donor case follow-up, which includes but is not limited to collecting, maintaining and reporting of performance data to ensure hospital understanding and satisfaction with the donor experience. The DPST presents education programs for day and night shift staff, provides guidance on policy development, serves as the primary resource to donor teams, encourages collaboration for improvement initiatives and helps to coordinate recognition events, registry drives, and conferences. The Specialist provides analysis, development and implementation of an in depth annual hospital plan, works collaboratively with the TransLife Clinical Services staff, and, at times, responds individually or in tandem with a clinical coordinator to an active donor referral. The DPST actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
Bachelor's degree in business, marketing, communication, middle grade education, biology, life sciences or health-related field OR Four (4) years of Nursing experience
Three years of work experience in business, middle school education or healthcare
Exceptional oral and written communication skills
Ability to exhibit a high degree of professionalism and demonstrate a sense of ownership for individual and team performance
Ability to work independently, yet collaboratively in a diverse team environment
Ability to prioritize multiple projects
Computer skills including Word, Excel and Power Point
Ability to speak comfortably in front of an audience
Excellent presentation skills
Ability to demonstrates an abundance of positive energy and a true passion for the mission
Previous hospital development or work experience within an Organ Procurement Organization (Preferred)
Previous public relations/marketing experience, preferably within a healthcare organization(Preferred)
Nursing and/or clinical skills(Preferred)
Exposure to organ procurement (Preferred)
Licensure, Certification, or Registration Required:
Valid driver's license and driving record in accordance with AdventHealth Policy
Demonstrates through behavior AdventHealth's Core Values of Keep Me Safe, Love Me, Make it Easy an Own it
Creates and maintains positive working relationships with hospital staff, including leadership and medical, support and clinical staff.
Collaborates with hospital partners in the development and implementation of annual strategic plans; tracks and reports on progress.
Keeps hospital profiles within iTransplant current; includes donation policies, identification of hospital champions and list of key contacts.
Performs medical record reviews in assigned hospitals and regularly shares results with hospital partners; addresses any significant findings of lost potential organ donors.
Works closely with the clinical services staff on all referrals and donors to continuously evaluate for quality assurance purposes; includes critical care unit rounding and reporting.
Conducts educational programs for day and night shift staff based on appropriate needs analysis.
Maintains accurate records of all hospital visits and pertinent communications in database. Documents a weekly presence in high potential facilities through records.
Serves as liaison to donation teams to ensure monitoring and implementation of quality improvement initiatives; provides documentation of team meetings and activities.
Partners with marketing and public relations staff in assigned facilities to coordinate awareness events and registry drives to increase the number of registered donors.
Attends and participates in TransLife key annual events such as Remembrance Day.
May visit patient room and must utilize appropriate PPE.
If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Donor Program Specialist opportunity with AdventHealth Orlando and apply online today.
Organ Procurement, Marketing, Clinical Background, Education, Translife, Biology, Volusia County
We are one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.