The Child and Adolescent Behavioral Health Program Manager will be responsible for program management and clinical oversight of the Child and Adolescent Behavioral Health program. This would include service delivery, direct supervision of C&A staff, program monitoring and maintaining adherence to Medicaid Rule 132, CARF, Medicaid Certification and managing relationships with various Chicago Public Schools.
The C&A Manager will provide culturally appropriate behavioral health therapy and case management, as needed, to children and adolescents and their families experiencing either serious mental illness, emotional, developmental or behavioral problems; difficulties associated with coping with acculturation; and behavioral problems, adjustment difficulties and situational crisis. C&A Manager will handle administrative and programmatic responsibilities related to the C&A behavioral health program. This position is expected to spend 15 hours of time per week on billable activities (Rule 132). Non-billable time will be spent on tasks such as supervision, program administrative work, documentation, managing external relationships and other programmatic responsibilities.
Handle administrative and programmatic responsibilities related to agency behavioral health C&A programming.
Direction over Point-of-Entry (intake) process.
Interface with Passages school, manage referrals, attend staffing, as well as oversee behavioral health services at the school.
Attend C&A Providers’ meeting, Illinois Behavioral Health Planning & Advisory Council, C&A Committee Meetings, and SASS Provider meetings.
Coordinate the agency’s compliance with the required Web-Based Assessment system for C&A clients.
Meet individual productivity targets and assist C&A team to meet department targets.
Assist with CARF, BALC and Post Payment Audits, as needed.
Coordination and direction over Point-of-Entry (intake) process.
Assist with CARF, Medicaid Certification, and BALC Post Payment Audits, as needed.
External Relationship Management and Training Responsibilities:
Establish and maintain cooperative working relationships with various Chicago Public Schools
Attend C & A Providers’ meeting, Illinois Behavioral Health Planning & Advisory Council, C&A Committee Meetings and SASS Provider meetings.
Networking with outside agencies and schools to increase referral sources.
Attend relevant conferences, training opportunities and social events as needed.
Ability to provide and direct trauma-informed, culturally appropriate clinical services to C&A clients.
Direct intake and assessment services, including social history, behavioral health assessment, social, community and functional assessments.
Establish and work directly in a counseling relationship with clients individually, families and in groups, as appropriate.
Develop treatment and rehabilitation plans in cooperation with clients, including reviews and modifications at specified intervals.
Arrange, provide access and follow up for psychiatric services, medication management and other medical services, as needed in conjunction with counseling and case management services.
Perform crisis intervention including crisis assessment, SASS assessments/referrals, DCFS assessments, counseling, referral, and follow-up services as needed. Monitor the use of crisis phone with staff and establish a crisis phone rotation that best suits clients, supervisees and agency.
Make home visits and other field visits to clients. It is expected that all clients will receive services in the most accessible manner for the client.
Coordinating with collateral sources, all agency stakeholders and families on client’s behalf including working in ways that will reduce stigma of mental illness and generate more opportunities in society for client participation.
Work inpartnership with the clients’ families and significant others, including providing appropriate psycho-education to all family members or others in a client’s support system.
Participate in training programs and provide training to staff.
Provide weekly supervision to C&A Clinicians.
Oversee the maintenance of client charts.
Other duties as assigned.
5+ years of providing direct clinical services to children and/or adolescents.
3+ years of supervisory experience in a clinical setting – preferably within a community based service model.
Ability to successfully pass the background check for Chicago Public Schools.
Master’s Degree in one of the helping professions and current licensure as LCSW, LMFT, LCPC.
Thorough knowledge of current behavioral health best-practices, to include EBP’s.
Current CPR certification (or ability to attain certification within 90 working days).
Bilingual language skills.
3+ years of experience with Medicaid Rule 132 quality assurance and oversight.
Familiarity with accreditation procedures
The full variety of (C&A) Behavioral Health Counselor duties cannot be specified here. In general, we expect our staff to work with tenacity, flexibility, empathy, energy and careful attention to detail. We expect our staff to act with the highest ethical standards to help our client’s in the community with comfort and dignity. Must possess valid driver’s license. Daily access to a personal vehicle is required. Must obtain and maintain $100,000/$300,000/$100,000 bodily injuries and liability insurance.
Physical Requirements and Working Environment:
• Be able to lift 20 lbs. and under.
Asian Human Services Inc. is an equal employment opportunity employer dedicated to the fair and equal treatment of all of its employees without regard to age, gender, race, color, religion, creed, national origin, ancestry, sexual orientation, disability, political or union affiliation, maternity status, parental status, military or veteran status, or any other basis prohibited by law
About Asian Human Services Inc.
Established in 1978, Asian Human Services is the largest multi-cultural and multi-lingual health and social services organization in the Metropolitan Chicago areas. Its mission is to provide client -centered, quality, and compassionate services to Asian immigrants and other underserved communities so that they can fully participated in society, prosper and thrive. Specialized in healthcare, education, and employment, its professional staff is fluent in more than 28 languages and serves more than 28,000 clients throughout Illinois each year.