JOB SUMMARY
Responsible for preparing and planning work order materials for our technical workforce prior to scheduling and execution. The role is responsible for the efficient and effective planning of all maintenance work orders to maximize technician productivity and minimize customer business interruptions. Maintenance work orders include, but are not limited to, safety requirements, parts/materials, specialty tools and equipment, job plan/tasking and required labor/resources. The responsibilities begin on receipt of an approved work order and are completed when a Job Package is delivered to the Team Leader.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reviews the work to be performed (consult with customer, leads, supervisors, originator, production supervisors and other planner/scheduler as necessary) and determine the optimum way to accomplish the work.
Obtains and organizes all information required for the crafts to perform the work: job plans, drawings, vendor manual, supplemental instructional materials, special procedures, and other file material which is appropriate. This constitutes the Job Package, which is approved and ready for Scheduling.
Approaches all aspects of the work to be performed with safety as the highest priority, in accordance with the JCI Environmental, Health and Safety Policy. To ensure the work also complies with all local legislative requirements, quality standards, sustainability and energy efficiency related procedures.
Determines and identifies labor and skills required to self-perform the work or if external support (i.e. sub-contractors, mobile techs) is required.
After obtaining Site Manager approval, coordinates with JCI Supply Chain to execute the sub-contractor hiring process.
Identifies and secures all parts, materials and tools required to complete the work by providing a Bill of Material for the work order and any special kitting instructions.
Keeps accurate metrics on the performance of planning functions and provide timely reports to the Site Manager as required.
Continuously improves the job packages by receiving feedback from technicians, maintenance supervisors, maintenance leads, production supervisors, engineers, production planners, and customers.
Acts as the focus for future work(work that has not been started) in order to provide the Maintenance Department with at least one week of work backlog that is planned and ready to execute.
Maintains a simple, secure file system based on equipment tag/asset ID numbers. This will enable Productivity Coordinator to utilize equipment data and information learned on previous work to prepare and improve work plans, especially on repetitive maintenance tasks.
Using their experience and skills along with file information, determines time estimates for reactive/corrective work orders.
Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
No formal supervisory responsibilities in this position.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Technical or business education post-secondary (4 year degree not required). 5+ years' experience in building management.
Knowledge and experience with EHS and regulatory requirements
Knowledge and understanding of the maintenance processes and proper use of the work order system, planning, scheduling and storeroom processes
COMMUNICATION SKILLS
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
Strong written and verbal communications skills
FINANCIAL KNOWLEDGE
Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
REASONING ABILITY
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
OTHER SKILLS and ABILITIES
High level craft knowledge and skill to accurately estimate labor hours, material requirement and skills needed to complete a job. Ability to manage multiple priorities or projects simultaneously and keep them progressing to completion
Demonstrated competence with computers Experience with MS Office and MS Project highly desirable
Ability to read standard blueprints, machine and process drawings. Ability to sketch or red-line existing drawings.
SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
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