The Director of Major Gifts (DMG) has primary responsibility for leading a growing team of talented, enthusiastic and ambitious major gift officers or “Donor Relations Directors” (DRDs) to fulfill fundraising goals of the Division’s major gifts program. He or she works with the DRDs and the Divisional Director of Advancement to determine cultivation, solicitation and stewardship strategies for donors and prospects at leadership giving levels of $10K and above, contributing to portfolios with values $1million+. The DMG works closely with the Divisional Director of Advancement and staff members of Territorial Headquarters, especially the Territorial Associate Director of Major Gifts, to plan and execute approved strategies associated with annual fundraising goals.
The DMG will be expected to model best practices in major gift fundraising by successfully meeting goals associated with his or her own caseload of 75 high net-worth donors and prospects capable of making five, six and seven-figure gifts. Responsibilities included oversight of prospect identification, research and assignment to ensure a continuous pipeline of individuals with leadership giving capacity and inclination. Building relationships with service centers across the Division, as well as with leaders in key program areas such as Emergency Services is critical to telling The Salvation Army story and connecting donors and prospects with major giving opportunities, further enhancing Divisional fundraising. The selected candidate must be able to attend occasional evening and weekend events, to develop working relationships with major donors and to support the fundraising initiatives at Divisional Headquarters and at assigned service center locations. Candidates will thrive in a faith-based organization. While not required to embrace the tenets of The Salvation Army church, the Director of Major Gifts will be expected to promote and respect the organization’s mission.
Supervise Donor Relations Directors responsible for major gift fundraising ($10,000 and above) throughout the Greater New York division.
For each DRD, regularly review the portfolio to set goals and determine appropriate cultivation, solicitation and stewardship strategies for donors and prospects.
Work with the Divisional Director of Advancement and THQ to apply Salvation Army standards and metrics for donor communications and personal visits.
Balance caseloads as necessary to ensure equity among donor/prospect portfolios.
Coordinate involvement of departmental staff in preparing customized donor communications for DRDs as appropriate.
Provide training as needed on functions and protocols for Salesforce NPSP donor management platform.
Bring vision and strategic thinking to help shape overall policies and strategies to continually increase major gifts revenue and program growth.
Create more purposeful and strategic interaction between donors and Salvation Army personnel and programs in order to grow more fruitful donor relationships.
Model best practices in attaining annual goals for a separate DMG portfolio of 75 donors and prospects.
As appropriate, oversee preparation of proposals generated by DRDs for individual donors.
Ensure high quality written and design elements in all printed Divisional collateral material for donors.
Encourage collaboration and communication among direct mail, foundation, corporate and planned giving staff to ensure accurate, timely and tightly coordinated communication with donors and prospects.
Work closely with local corps officers and program directors to maximize fundraising opportunities with donors in specific service areas and geographic boundaries of each corps command.
Create more purposeful interaction between donors and Salvation Army personnel and programs in order to grow more fruitful donor relationships.
Assume other duties as needed, including but not limited to participation and attendance at Division events.
A passion for The Salvation Army’s mission and ability to convey and inspire genuine affection for the work of the organization. Natural ability to reflect and model the high standards of The Salvation Army as one of the world’s most distinguished human services charitable organization.
Bachelor’s degree, plus five to seven years fundraising experience, including experience managing people in a development function.
Track record of effective donor stewardship and gifts secured at five figures and above.
Self-starter with great problem-solving skills who exudes enthusiasm and energy along with a demonstrated ability to set and achieve goals and meet deadlines.
Demonstrated success leading and managing people, including goal setting, addressing areas for professional development and inspiring communication and collaboration.
Solid grasp and essential experience in all areas of development: Major and Planned Gifts, special events, Corporate and foundation giving, capital campaigns, and direct marketing.
Effective interpersonal skills and proven ability to build and maintain genuine relationships with diverse individuals: donors, prospects, volunteer leaders, corps officers, and other stakeholders, and other leaders and partners in the Greater New York Community.
Fully at ease interacting with high net worth individuals and discussing a range of personal issues that are important to donors; skilled at identifying or helping donors to articulate their philanthropic goals with The Salvation Army in mind.
Maturity and sound judgement; ability to manage internal development issues as well as perform as a reliable ambassador for The Salvation Army in an external role.
Excellent written skills, oral communication skills and strong presentation skills.
Creative and strategic thinker who can bring vision to leading the development function for the organization.
Positive, energetic, engaged team players who can also work independently in a complex environment, managing multiple projects and competing priorities.
Willingness to travel regularly within the Division. Driver’s license required.
A proficiency in Word and Excel required.
Experience with Salesforce NPSP database software, preferred.
“Resume and Cover Letter REQUIRED. Applications that do not include a resume and cover letter will not be reviewed. Thank you
Internal Number: 2019-5921
About The Salvation Army of Greater New York
Many know The Salvation Army through our Red Kettles at Christmastime, or through our thousands of Family Thrift Stores. And surely, it’s programs like those that help us feed the hungry, clothe the needy and house the homeless. But ever since William Booth founded The Salvation Army in 1865, our central mission has remained the same: bringing the gospel of Jesus Christ to the downtrodden and lost among us. We are, before all else, a church, and spreading the Word is our most important service.
The Salvation Army is a Christian ministry that provides services to anyone regardless of religion, beliefs or lack thereof. We are called to serve in Christ’s name without discrimination and value each person as God’s creation who is loved beyond measure.
The Salvation Army has a long history of providing services to adults in the Greater New York area. In 1891, The Salvation Army opened its first men’s food and shelter depot in Greenwich Village, and an equally large shelter for women, The Daybreak, opened in the Bowery. From these two facilities, the Army’s adult programs have grown and developed to meet changing needs.
Currently, The Salvation Army Social Services of Greater New... York (SSGNY) manages an extensive network of 46 social service programs designed to assist vulnerable adults, families and children: community centers, homeless shelters and outreach programs; soup kitchens, food pantries and mobile street feeding; foster care, group homes and adoption services; residences and programs for the developmentally disabled; AIDS casework centers; employment training and many other programs.
The Salvation Army of Greater New York headquarters is located 120 West 14th Street, New York, NY 10011. The executive building is home to many departments including Finance, HR, Social Services, Emergency Services and Development among many others. There are about 200 employees that work at headquarters. New employees are offered competitive PTO and an outstanding health plan.