See the world in fresh and vibrant ways. When you reimagine, perspectives change, potential is created and productive energy results. You can experience the difference new ways of thinking can make—for your career, your loved ones and your community—at Blue Cross and Blue Shield of Texas (BCBSTX). Blue Cross and Blue Shield of Texas is reimagining wellness for our state and looking for original thinkers who aren't afraid to make dynamic contributions. People destined to reimagine what's possible.
We currently have an immediate opportunity in Richardson for the following role:
Wellbeing Health Advisor Job Number: AK-1034995
This position will be responsible for focusing on the overall health of the member by assisting the member with the goal of increased health and overall wellbeing by developing a one-to-one relationship with the member. Encourage members to utilize appropriate resources and web based tools available to them to access information regarding their condition as well as track progress towards wellbeing goals. This position is also responsible for guiding the member through transitions in care, handling a members complex needs as well as acute and chronic conditions. Additionally, this position will receive referrals focusing on member wellbeing; including diagnosis based, overall medical cost, identified treatment gaps, frequent Emergency Room utilization, pre-admission/post-discharge follow-up, etc.
Required Job Qualifications:
* Registered Nurse (RN) with current, valid, unrestricted license in state of operations * 2 years of clinical practice experience of direct clinical care to the consumer * 1 year of experience in care management/condition management * PC proficiency to include Word, Excel, Outlook and database experience * Clear and concise verbal and written communication skills * Familiarity of ancillary services including HHC, SNF, Hospice, etc * Analytical skills * Decision making skills and sound clinical judgment to provide oversight of other staff
Preferred Job Qualifications:
* 3 years of clinical practice experience of direct clinical care to the consumer * Experience in managing complex or catastrophic health cases * Specialty clinical experience in intensive care medicine, orthopedic, NICU/pediatric, oncology, diabetic member management, obstetric (low to high risk maternity management) * Working toward or completion of CCM/CCP/CDE/MCG certification or Advanced degree * Knowledge of Milliman Guidelines or similar clinical guidelines * Knowledge of medical management policies and procedures
HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association