Division Summary ICBC Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a unique and vibrant working culture
Job Purpose The candidate will work within the support space but will focus on making changes, primarily to the vendor systems, to resolve bugs and improve efficiencies. The candidate will also be expected to assist the BSD team with escalation of day to day support of trade life cycle events, trade valuations, batch issues, market data, static data configuration and general problem resolution of the Commodities systems. Good business skills around Front Office and Operations would be essential for this role. The candidate will have to respond to queries and issues from the various business users, as well as operational issues with downstream systems IT representatives. Out of hours cover will be mandatory. Systems include Precious, Energy and Base metals trading, for both physical and cash traded derivative products.
Key Responsibilities / Accountabilities
Commodities 1 st / 2nd line application support out of London, for global regions
Provide analysis, design & development for solutions to problems raised, following best practices. Identifying and communicating issues and risks to manager as appropriate in a timely manner.
Support BSD team with problem investigation and resolution as required
Pro-actively responding to the demands, challenges of Business and other IT Departments, prioritizing those solutions/demands and managing expectations of users/customers.
Ensure the robustness of systems and procedures within Commodities IT.
Share knowledge and participate as a team member within Commodities IT team.
Participate in Functional and User Acceptance Testing for projects in the Bank that impact the Commodities IT.
Preferred Qualifications and Experience
Experience in Investment Banking (Commodities / Interest Rates / FX) with an aptitude to learn new IT systems.
Experience of analysis / problem solving
Experience of supporting vendor applications
Experience of supporting users
Required knowledge: Brady Trinity, Oracle, Unix, Agile Methodology, DOS & PERL scripting, Good general knowledge of Microsoft technologies, including Access, Excel. Products in relation to Commodities Futures & Options trading and trade lifecycle from inception to settlement Business Knowledge and Contribution:
Understands the broader business environment in which they work from an industry, organization, Business Unit and role perspective.
Acquires and develops the specialist and technical knowledge and skill to perform the role on an ongoing basis within the changing environment of the Bank.
Requirements: Locale London
Internal Number: 6501159
About ICBC Standard Bank Plc
eFinancialCareers is a career site specializing in financial services.