The City of La Crosse, WI is seeking a self-motivated individual to fill the full-time position of Parking Utility Coordinator. This position is a customer focused, high energy manager which oversees the City’s parking operations and infrastructure. The position oversees parking utility contracts and parking utility staff for the maintenance of City parking facilities. This position reports to the Asst. Police Chief.
Requirements: Associates Degree in Public Administration, Business Administration, Marketing, Communications, IT or related field, with three (3) years progressively responsible experience in parking operations; or a combination of education and experience that provides equivalent knowledge, skills and abilities. Accounting experience is preferred. Experience with T2 Systems, Gentec Parking Enforcement, Passport Parking and/or similar parking management systems is highly desirable. A valid driver’s license required. Effective communication and customer service skills. Proficient in Microsoft Office. Please refer to the job description at www.cityoflacrosse.org for additional information.
Annual salary for this exempt position is $48,479.22 - $63,587.83, with a hiring range of $48,479.22 to $55,521.96, depending on qualifications. Starting wage for internal candidates will follow the guidelines outlined in the City’s Classification and Compensation Plan. The City offers a comprehensive benefit package including medical benefit plan, Wisconsin Retirement Plan, deferred compensation, life insurance, income continuation insurance, Roth IRA, voluntary dental and vision plan, paid holidays, vacation and sick leave.
Selected candidate subject to background check and post-offer/pre-employment drug screen. The City of La Crosse supports attaining a representative workforce and workplace equity. Applications accepted until position is filled, with an initial review date of October 8th, 2019. Submit a City of La Crosse Employment Application to:
City of La Crosse Human Resources
400 La Crosse Street
La Crosse, WI 54601
Visit our website at www.cityoflacrosse.org
Purpose of Classification
The purpose of the position is to oversee the daily/monthly/yearly operation and maintenance of the City’s parking ramps, lots and facilities. Supervises contractors and staff for the maintenance of the City parking facilities. The employee works under the general supervision of the Assistant Police Chief.
Essential Duties and Responsibilities
The following duties are normal for this classification. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Provides leadership, oversight and management of the City’s parking utility functions, including maintenance of pay stations, parking ramps and parking lots, and assist in the parking ticket operations and revenue.
Monitors parking supply and demand for City-owned public parking lots and ramps. Provides an analysis of parking ticket revenues, parking ramp revenues, summary report of credit card transactions, hours of operations, demand, etc. Provides recommendations to the Assistant Police Chief and the Board of Public Works for changes to fee structure and operation.
May program pay stations accordingly.
Recommends improvements to the operations to provide cost effective and efficient utilization.
Recommends improvements related to public safety in the ramps and parking facilities.
Maintains records of all maintenance and repairs on parking facilities and equipment.
Oversee the collection of and deposit of monies, cash sales and billing payments. Maintains related accounting records.
Provides recommendations to Assistant Police Chief for the annual operating and capital improvement budgets for the Police-Parking Utility. Enforces cost control measures, eliminates redundant systems and establishes and implements cost control measures to ensure compliance with budgetary limitations.
Develops, communicates and monitors policies, procedures and standards for the Police-Parking Utility.
Prepares RFP and participates in the selection of contractor(s) for the maintenance of the parking facilities. Determines the service level for the maintenance of parking ramps and pay stations.
Supervises and coordinates the work of all staff. Monitors and evaluates performance and work output of both contractor and staff. Monitors work of contractor to ensure work is in compliance with service agreement.
Negotiates and administers parking leases with tenants. Responsible for the oversight of leases, service contracts, collection of overdue payments and other agreements.
Responds to operational problems of parking ramp pay stations. Troubleshoots operational problems to promptly service the stations. Performs minor repairs.
Responds to or assigns service call-outs for pay stations/maintenance after work hours.
Responds to public inquiries, suggestions or complaints in a prompt, professional manner.
Establishes rates and charges for use of parking lots and ramps.
Predictable and regular attendance is required.
Maintains confidentiality of all proprietary department information and personnel matters including medical information.
Additional Tasks and Responsibilities
While the following tasks are necessary for the work of the unit, they are not an essential part of the purpose of this classification and may also be performed by other unit members.
Inspects Parking ramps, lots, facilities and pay stations to ensure safety and adequate response to needs of tenants and the public.
Attends training as required.
Oversee snow removal from parking areas/ramps.
Attend board meetings as needed.
Minimum Training and Experience Required to Perform Essential Job Functions
Associates Degree in Public Administration, Business Administration, Marketing, Communications, IT or related field; three (3) years progressively responsible experience in parking operations; or a combination of education and experience that provides equivalent knowledge, skills and abilities. Accounting experience preferred. A valid driver’s license required. Effective communication and customer service skills required. Ability to become proficient in any and all software associated with the operation of the Police-Parking Utility. Must be self-motivated and able to work independently.
Ability to obtain the CAPP (Certified Administrator of Public Parking) credential when eligible.
Physical and Mental Abilities Required to Perform Essential Job Functions
Language Ability and Interpersonal Communication
Ability to analyze and categorize data and information in order to determine the relationship of data with reference to established criteria/standards. Ability to compare, count, differentiates measure and assemble. Ability to classify, compute and tabulate data.
Ability to advise and provide interpretation to others on how to apply policies, procedures and standards to specific situations.
Ability to utilize a variety of advisory data and information such as employment forms, lease agreements, service contracts, statistical reports, billing statements, requisitions, budget, payroll records, maps,
Ability to communicate orally and in writing with city employees, Common Council Members, law enforcement, job applicants, temporary employment agencies, contractors, vendors, local businesses, media, lessee’s and the general public.
Ability to add and subtract, multiply and divide, calculate percentages, fractions, decimals and make use of the principles of basic algebra, geometry and accounting.
Judgment and Situational Reasoning Ability
Ability to use functional reasoning and applying rational judgment in performing diversified work activities.
Ability to exercise the judgment, decisiveness and creativity required in situations involving the evaluation of information against sensory and/or judgmental criteria, as opposed to criteria which are clearly measurable.
Ability to operate, maneuver and/or steer equipment and machinery requiring simple but continuous adjustments, such as plow truck, pay stations, computer terminals, calculator, photocopier, and telephone.
Ability to coordinate eyes, hands, feet and limbs in performing movements requiring skill and training, such as data entry and typing.
Ability to exert very moderate physical effort in sedentary to light work, typically involving some combination of stooping, kneeling, crouching and crawling, lifting, carrying, pushing and pulling.
Ability to recognize and identify individual characteristics of colors, shapes, sounds, odors and textures associated with job related objects, materials and tasks. Ability to sustain prolonged visual concentration.
Ability to work under generally safe and comfortable conditions where exposure to environmental factors such as smoke, odors, toxic agents, irate individuals and intimidation may cause discomfort and poses limited risk of injury.
The City of La Crosse is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer
10-2015; R 04-2016
About City of La Crosse WI
La Crosse is a wonderful community bordered by rolling bluffs to the east and the mighty Mississippi River to the west. Our historic town features exciting new developments and modern conveniences. Economic growth has enlivened our stores, restaurants, and galleries.
The timeless beauty of our natural resources begs you to boat along our splendid riverways, bike our many woodland and urban trails, drive atop our scenic bluffs, stroll through our beautiful parks - the possibilities are endless.
Our friendly, hospitable people are proud and pleased to share with you our wonderful city. We invite you to visit us, and we know you'll want to return again and again.