Provides leadership, direction, and oversight of overall operations for a small portfolio of properties, ensuring a safe and attractive living environment for residents and a great place to work for associates, exceptional quality and service, sustained resident satisfaction and associate engagement, operational efficiency, and strong financial results.
Minimum five years of property management experience or management experience in a related field, with at least three years in a supervisory role, and a minimum of two years of multiple-site residential management experience. High School Diploma or G.E.D. required; Bachelor’s degree preferred. NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally-recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering. Strong financial acumen; Demonstrated ability to understand basic financial statements and to manage expenses and revenue within budgets. Demonstrated experience and solid track record in marketing and leasing. Ability to lead, direct, and motivate others to innovate and excel. Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities. Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies. Ability to apply reason, logic, and advanced problem-solving skills to resolve complex and/or sensitive issues. Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation. Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications. Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong attention to detail. Strong customer service orientation to older adults. Ability to handle a high volume of telephone calls.
Possess and maintain timely and reliable transportation.
Internal Number: 20:RES-057
About Enterprise Residential
WE TURN ADDRESSES INTO HOMES
Our philosophy is simple: residents first. With a commitment to providing services that improve the quality of life for residents, Enterprise Residential ensures that each of its communities meets the highest standards in the industry. Tell us what you need. We're listening.