POSITION SUMMARY The Executive Director provides visionary leadership of the Downtown Des Moines Chamber of Commerce and is responsible for the overall strategic planning, management, and success of the chamber. The Executive Director serves as the visible leader of the Chamber, engaging with city and community leaders, businesses, personnel, and vendors. Resource development is a core responsibility of this position.
RESPONSIBILITIES OF THE POSITION Board Relations -Provides visionary role in strategic planning by participating proactively with the Board and making recommendations including insight, goals, and projections; -Provides periodic operational and strategic information to the Board, as well as analysis of projected impact of such information if implemented or acted upon; -Develops and communicates recommendations for continuous improvement; -Works with committee chairs and other volunteers in the planning and execution of all committee activities; -Prepares material for monthly board and executive committee meetings. Membership, Recruitment and Retention -Regularly assesses the needs and interests of the membership and develops/delivers services according to those needs and interests; Provides leadership to ensure there is a compelling value proposition for current and prospective members. -Analyzes and interprets the needs of members and recommends revisions to increase membership value, engagement, and financial support. Assures a system for the measurement, monitoring and continuous improvement of quality of services and operations. -Develops, fosters and maintains positive relationships with the membership; -Actively promotes and sells Chamber services and programs; -Collaborates with the Board and the Chamber’s public affairs committees to identify and manage the Chamber’s relationships with and advocacy efforts before local, state and federal government bodies to achieve desired outcomes. Leverages and maximizes the Chamber’s influence through relationships with government officials, delivering testimony and building coalitions among those with similar views. Develops and communicates legislative and public affairs positions, as approved by the Board of Directors. Serves as the chief spokesperson on policy matters for the Chamber.
Financial Management -Creates and presents to the Board annual budgets that reflect the programs and goals of the organization and assures financial strength of the Chamber; -Assures proper administration of the Chamber financial activities; maintains appropriate data, records and financial controls; communicates and coordinates, as appropriate, with the Board regarding financial matters; -Provides regular analysis of financial trends and projections to the Board; recommends sound responses and strategies.
Programs and Operations -Presents the Board an annual operating plan including proposed goals, targets and strategies; identifies tactics and initiatives to carry out the plan; monitors the plan and makes amendments as necessary; provides leadership and direction to the Board to complete an annual evaluation process of the organization’s achievements; -Develops and oversees an effective marketing/public relations program. Acts as the Chamber’s brand manager; -Actively networks and collaborates with Greater Des Moines Partnership, Downtown DSM USA, public officials, business leaders and media to create and strengthen strategic alliances and partnerships with the Chamber; -Participates in professional meetings and educational conferences to maintain and enhance professional competence; incorporates new knowledge and fresh insight into plans and operations of the Chamber; -Develops and maintains programs for effective recruitment and retention. Oversees staff and volunteers executing the programs; -Fosters a positive work environment/culture to develop and sustain a competent and energized team; -Manages and directs the work of Chamber employees; makes employment decisions and evaluates the work of Chamber employees. Minimum Education & Experience -Bachelor’s Degree preferred with at least five (5) years management experience including but not limited to personnel, community relations, marketing, budgeting, operations, and/or government relations. Resource development or sales experience preferred
Skills & Abilities -Must reside within 10 miles of the City of Des Moines with residence in the City of Des Moines preferred. -Innovative and able to form strategic relationships with a diverse pool of businesses and members. -Exceptional strategic thinking and problem solving skills, including demonstrated ability to anticipate and plan for the future and realign priorities quickly when dealing with unanticipated events; -General knowledge of business practices including ability to forecast/develop a yearly budget; -Working knowledge of state and local legislative political processes and environments; -A working understanding of social media and the role it will play in the Chamber's forward strategy; -Proven ability to implement strategic plans and forecasts to identify and achieve business development objectives; -Ability to effectively lead/manage people; -Ability to provide effective oversight of operations and administration; -Demonstrated fundraising experience with events, campaigns and grant writing; -Excellent communicator, oral and written; persuasive, passionate and able to present successfully to groups; -Strong interpersonal and communication skills; including ability to maintain effective relationships with the Board of Directors, chamber members and staff; effectively collaborate with business leaders of the community, as well as with government representatives, civic leaders and members of the public; -Proficient in the use of technology, including but not limited to Microsoft Office products, social media platforms, customer relationship management databases, and basic accounting systems; -Firm commitment to the mission and core values of the Chamber; -Strong ethical responsibility to coworkers, officials, affiliations, associations, and community; -Relentless positive energy and professionalism.
About DM Downtown Chamber of Commerce
In July 2008, about 100 of the city’s most influential leaders attended the first official coming-out party. The vision for the organization? To inform and connect the downtown Des Moines community.
In 2015, the Downtown Chamber significantly increased its budget and created an outreach committee to better understand its members. What came from the initiative were the beginnings of the Chamber’s two signature programs — Downtown DIG and LEAP — in 2015. Just three years later, those programs were integral in helping the organization win the 2018 Chamber of the Year award from the Association of Chamber of Commerce Executives (ACCE).
It took just a decade for the Downtown Chamber to garner national recognition. The vision, and guidance from countless leaders has allowed the Downtown Chamber to better serve the community via programs, resources and advocacy.