This internship position – which is part of the Verizon Campus Program – will give you a chance to channel your drive and enthusiasm while learning from the best minds in the industry. You’ll be front and center, hands-on and contributing your creative energy to high-impact projects from the moment you arrive through the course of this 10-week experience. You will take part in meaningful work and real-life projects within the Verizon Consumer Group that will help you grow both professionally and personally throughout the program.
As a Consumer Services Intern, you may have the opportunity to:
Work with the team that leads technology solutions for all of Consumer Services including local strategy and local team engagement.
Contribute to the long and short term Forecasting and Strategic Planning.
Work with the analytics team to deliver the insights supporting all major launches and that will help the Verizon Consumer team improve the overall customer experience.
Work to meet quality standards and support process improvement in all products, services and customer touchpoints. Provide technical guidance, advisory support, and assistance on a wide range of education, training, and workforce development issues.
Contribute to the team focused on increasing overall revenue through incentive innovation.
Work with the team that develops long term planning & strategy to drive performance efficiencies and customer satisfaction. Manage capital budget and real estate efficiencies for Consumer Markets.
You must be currently enrolled in a degree program and be in good academic standing to be considered.
If you are interested in other internship roles and locations in addition to this one, please submit your application to those postings as well in order to be considered.
***This role will be entirely remote.
What we’re looking for...
You’re a motivated self-starter. Never satisfied with the status quo, you’re always trying to beat a personal best. You thrive in a fast-paced environment where new challenges come up every day. You are flexible, dependable and work well in varying environments. Learning quickly is personally rewarding and inspires you to take smart risks.
You’ll need to have:
Current enrollment in a MBA program majoring in Marketing, Technology, Product Management, Market Research, Business or Data Analytics, Strategy, or a related field, with an expected completion date between December 2021 and June 2022.
Four or more years of experience in Marketing, Customer Experience, Consumer Insights Data Analytics, Consumer Strategy Design, Finance, Consulting, Product Management or Product Development, or a related field.
Authorization to work in the U.S. without restrictions or need for future sponsorship.
Willingness to work remotely.
Even better if you have:
Demonstrated analytical and strategic thinking skills.
Experience with one or more of the following areas: Competitive analysis, consumer insights customer requirements analytics/management and product management.
Demonstrated knowledge of consumer, enterprise or telecom products and market.
Strong leadership, presentation and technical skills.
Demonstrated ability to operate independently.
When you join Verizon
You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.
Diversity and Inclusion at Verizon
At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.