CrossCountry Consulting is a trusted business advisory firm that provides customized finance, accounting, human capital management, risk, operations, and technology consulting services to leading organizations facing complex change. We partner with our clients to help them navigate pressing business challenges and achieve goals related to improving operations, minimizing risks, and enabling future growth.
Our people are our most valuable asset and our individual differences are our greatest strength. At CrossCountry, we embrace and value our individual experiences, capabilities, talents, and perspectives by fostering and promoting a culture of diversity and inclusion. Join our team where Excellence is a priority, Collaboration and teamwork are the norm, Energy is contagious, and the opportunity to make an Impact is endless.
CrossCountry Consulting is seeking a Delivery Director to help drive the rapid growth and success of our Workday Practice. In this role, you will work closely with existing Leadership to provide technology strategy, implementation and support services to both large multi-billion-dollar enterprises and emerging growth companies. Our expertise is in cloud or software-as-a-service (SaaS) technologies that support the back-office functions - Finance, Accounting, FP&A, and HR. As a Delivery Director on our team, you will help our clients navigate the selection, transformation, implementation, and configuration of Workday. If you enjoy providing expertise to clients across all industries, this is a unique opportunity to become part of our collaborative, energetic, entrepreneurial team at CrossCountry Consulting.
Client Delivery: Lead the development and delivery of services in the following areas:
Support our clients and consultants as an Executive Sponsor, providing oversight to teams as they implement our solutions including requirements, design, build, report development, conversion, change management, testing and cutover activities
Confidently and credibly propose solutions to problems and improvements to clients' existing processes/plans
Work with team members and clients to achieve agreed upon timelines, set deliverable structure and content while producing "client-ready" deliverables
Lead and provide oversight for a portfolio of projects in a specific region or vertical
Manage multiple complex projects within scope, timeline and budget
Work closely with our existing Workday Delivery Directors to develop Go-To-Market strategies
Lead marketing efforts such as creating thought leadership, attending conferences, events and networking
Lead business development efforts by coordinating with clients, understanding their needs, determining how our services meet the needs, and crafting proposals and statements of work
Provide ongoing sales support by providing recommendations to sales decks and other business development templates (SOWs, etc.)
Understand key industry/technical developments and trends and articulate how clients will be affected
Participate in annual planning sessions to set strategic goals and monitor results throughout the year
Manage client accounts, projects, and engagements, including work plans, staffing, deadlines, and budgets throughout all lifecycle phases, to include strategy, goal setting, deliverables, and maintain an integrated project plan
Develop and manage client relationships by understanding their business, listening to their needs, and ensuring responsive service and exceptional quality
Manage teams and individuals by tracking and directing performance against objectives, create an atmosphere of trust and collaboration, model leadership behaviors and encourage continuous improvement and innovation
Develop timely resolutions to issues, risks, and project team conflicts
Generate new and add-on business opportunities, develop delivery methodologies and new service offerings
Coach and develop team members by creating an open environment of trust and collaboration in line with our core values
Be willing to do and not just lead or manage
15+ years of consulting and/or industry experience with 8-9 years of consulting experience with Big Four or equivalent organizations (Ernst & Young, Deloitte, KPMG, PWC, IBM, Accenture, Oracle). This background is a critical differentiator among interested candidates
"Techno-functional" blend of training/experience with knowledge of at least one Financial/ERP System ((i.e. Workday, PeopleSoft, SAP, Sage Intacct, etc.)
Business acumen with a strong understanding of accounting and business processes as well as information systems
Strong leadership skills with a proven ability to foster an environment of collaboration and excellence
Consistent success in building and developing strong client relationships
Ability to work with client management and stakeholders to achieve successful project outcomes
Mentorship and people development capabilities
Proven business development proficiency, with strong networking skills
Effective verbal and written communication skills including comfort with executive audiences
Strong attention to detail with the ability to think from a "big picture"perspective
Creativity, confidence, and flexibility
High energy, enthusiasm and an entrepreneurial spirit!
Great sense of humor!
Workday (or similar Accounting/Finance/ERP/Procurement system), PMP, CPA, LSS
A bachelor's degree (or higher) in management information systems, accounting information systems, business, accounting, finance, economics, engineering, systems, or other technical discipline
CrossCountry Consulting provides equal employment opportunities (EEO) to all employees and applicants and believes that respect and fair treatment are critical to creating a productive, diverse, and inclusive workplace. As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws. All qualified applicants will receive consideration for employment without regard torace, color, religion, age, sex, national origin, disability status, pregnancy, genetics, sexual orientation, protected veteran status, gender identity or expression or any other characteristic protected by federal, state or local laws.
CrossCountry Consulting is a trusted business advisory firm that provides customized finance, accounting, human capital management, risk, operations, and technology consulting services to leading organizations facing complex change. We partner with our clients to help them navigate pressing business challenges and achieve goals related to improving operations, minimizing risks, and enabling future growth. Our people are our most valuable asset and our individual differences are our greatest strength. At CrossCountry, we embrace and value our individual experiences, capabilities, talents, and perspectives by fostering and promoting a culture of diversity and inclusion. Join our team where Excellence is a priority, Collaboration and teamwork are the norm, Energy is contagious, and the opportunity to make an Impact is endless.