Director - Business Transformation (SF)

CrossCountry Consulting is a trusted business advisory firm that provides customized finance, accounting, human capital management, risk, operations, and technology consulting services to leading organizations facing complex change. We partner with our clients to help them navigate pressing business challenges and achieve goals related to improving operations, minimizing risks, and enabling future growth.

Our people are our most valuable asset and our individual differences are our greatest strength. At CrossCountry, we embrace and value our individual experiences, capabilities, talents, and perspectives by fostering and promoting a culture of diversity and inclusion. Join our team where Excellence is a priority, Collaboration and teamwork are the norm, Energy is contagious, and the opportunity to make an Impact is endless.

We love to help our clients and our people succeed... and it shows! Click here to see why our employees made us #2 on Glassdoor's Best Places to Work 2020 list .

As a Director, this individual will report to the San Francisco Office Managing Partner and be aligned to the Business Transformation service line. They will serve as a member of our leadership team to create, develop, and build our presence on the West Coast. Companies are constantly faced with organizational, process, technology, and operational challenges. This individual will lead Team CrossCountry in helping our employees and clients anticipate, understand, and respond to the ever-changing world of process optimization, finance transformation, system strategy and selection, change/program management, and operations improvement. In this role you will be accountable for other practice-related activities, including business development, client relationship management, account management, project oversight, recruiting, and other office operations.

Client Delivery

• Provide high-quality consulting services by taking personal ownership for client engagements and ensure that deliverables/services are fact-driven, solution oriented and meet CrossCountry's standard for quality.
• Supervise execution teams, providing senior project leadership and managing evolving client management needs for operational and change initiatives
• Lead the identification and assessment of business problems, where analysis of situations or data requires an in-depth evaluation of variable factors
• Manage projects across the project lifecycle from current state evaluation, gap analysis, requirements gathering, future state design, and implementation across the organizational, process, technology (financial systems) and data dimensions
• Advise on key business processes (e.g. Procure-to-Pay, Order-to-Cash, Financial Close, etc.)
• Manage client accounts, projects, and engagements, including work plans, staffing, deadlines, and budgets throughout all lifecycle phases - strategy, goal-setting, deliverables, and maintaining an integrated project plan
• Experience in assisting companies navigate through complex corporate transactions (e.g., acquisition integrations, divestitures/ carve-outs, public company readiness, etc.)
• Lean or Six-Sigma training or methodology
• Target Operating Model (TOM) experience

Practice Leadership

• As a leader for the Business Transformation practice supporting the West Coast, including setting the growth strategy in line with CrossCountry's Core Values and other operational areas:
• Account management: oversee client engagements, maintain strong relationships with senior client personnel, have a solid understanding of clients' business, and ensure quality of deliverables and satisfaction on engagements.
• Coaching and Development: provide coaching and training opportunities for team members leveraging individual skills and the firm's people first culture.
• Recruiting and Retention: take an active role in attracting, interviewing, hiring and retaining top talent
• Thought leadership: share expertise in technical domain(s) with team members and clients, including case studies, white papers, learning materials, and other resources
• Serve as a key leader in our Business Transformation practice by guiding and directing strategic firm initiatives around operations and finance function knowledge, process and technology capabilities, internal control design experience, change management and program/project management expertise to assist organizations with designing and implementing change initiatives

Business Development

• Actively purse business development opportunities and market a full range of services to prospective clients including using existing relationships to generate new opportunities
• Support the business development team with client delivery or sector specific expertise
• Foster culture of growth and a business development mindset
• Act as a thought leader in the market

Travel

• Willingness to travel domestically up to 30%

Required Experience & Qualifications

• 15 - 20+ years of relevant experience advising publicly traded companies in either finance transformation, system implementation, operations improvement, business process improvement, acquisition and divestiture implementation and/or risk
• Prior experience in professional services (public accounting or advisory firm), preferably at a large, global accounting firm or with a management consulting firm
• ERP system experience (solution architecting or operational accounting) in Workday, Oracle, SAP, Coupa, or Intacct

Desired Experience & Qualifications

• CPA, CISA, CFE, CPA, PMP
• Demonstrated track record of establishing credibility both internally and externally
• Proven leader with the ability to foster an environment of collaboration and excellence
• Passionate about building, developing, motivating, and leading others
• Strong attention to detail with the ability to think from a "big picture" perspective
• Creativity, confidence, and flexibility
• High energy, enthusiasm, and an entrepreneurial spirit

Education

• Bachelor's degree (or higher) in Accounting, Business, Finance or other technical discipline

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CrossCountry Consulting provides equal employment opportunities (EEO) to all employees and applicants and believes that respect and fair treatment are critical to creating a productive, diverse, and inclusive workplace. As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws. A ll qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, pregnancy, genetics, sexual orientation, protected veteran status, gender identity or expression or any other characteristic protected by federal, state or local laws.