As part of the Quilters ongoing investment in our Procurement and Supplier Management operations, we are deploying new technologies and processes through Quilters ERP (Enterprise Resource Planning) Project to enable a modernised, fluid Procurement function.
The Procurement Operations Transition Manager as outlined below, will support the development of this goal, covering the day-to-day management and coordination of the risk assessments required in our incumbent supply chain. In addition to this they will be required to oversee the gathering and cleansing of data from our suppliers and wider businesses in preparation for a massed system data migration.
We require a Manager to support the wider BAU team in its work, providing guidance and an escalation point for day-to-day issues and risks. Someone who is comfortable making risk based decisions within the confines of our processes whilst collaborating with the wider department and several business stakeholders to collect, interpret and ensure appropriate risk management through the workflow. The principle driver should be to deliver a smooth end-to-end process and system transition that is fully compliant with the wider risk and financial frameworks. The Supervisor will also hold responsibility for developing and maintaining the processes inherent with the role. This is a Full-time role based in Southampton though travel to the Group's office in London may be required.
The Quilter Group is a leading provider of advice, investments and wealth management, with a portfolio of £118.7 billion of investments on behalf of over 900,000 customers worldwide (as at October 2019). Our focus is on creating prosperity for the generations of today and tomorrow by providing financial solutions for investors around the globe, and we operate primarily in two main segments – Advice & Wealth Management and Wealth Platforms. You won't just find diverse, talented and friendly teams here. You'll also discover an inclusive culture and every opportunity for personal and professional development.
About the role
Key Responsibilities and Scope of role:
To oversee the Procurement Operations administrator and to ensure BAU and project work is delivered within SLA and to schedule. Support the team in its prioritisation of activities, reporting, and the maintenance of data accuracy ensuring information is always delivered within context in a transparent and auditable way.
Work to ensure processes are being adhered to and issues are addressed or escalated in a timely manner. The manager will provide advice and guidance to the team, and will be the focal point for any Group enquiries.
Support the ongoing development and maintenance of both the Coupa system and associated processes. Work with the Head of Procurement Operations to oversee and govern all procurement and service 'on-boarding' related processes and assist in the integration and remodelling of business practices to align with the desired 'future procurement state'
Support the department in its long term operations and goals, reporting to the Head of Procurement Operations on progress against audit and regulatory and escalating key dependencies, risks and issues where required. Oversee and participate in the collection of supplier data, working to cleanse existing data where required.
Incumbent Supply Chain Risk Assessment
Provide insight and expertise on the Quilter Group's Third Party risk practices and process compliance. Ensure the smooth operation and ongoing development of the Third Party Risk assessment and mitigation processes. Work with the Head of Procurement Operations to ensure all risk areas are engaged and incorporated, risk reviews are completed on time and delays are chased and escalated.
Engage with stakeholders and suppliers to obtain data on the services being provided, supporting the creation of risk profiles and further engagement with stakeholders within the wider business when process has not been followed.
Report exceptions and issues to the Head of Procurement Operations whilst tackling day-to-day concerns and queries.
Validate supplier details and log evidence of engagement for audit trails. Ensure anti-fraud controls are fully adhered to.
Work with the team and finance to ensure new suppliers are on-boarded in-line with their requirements. Review financial control outcomes on potential suppliers, work with category managers to ensure new suppliers are being on-boarded correctly.
Work with the Contract Database Systems Administrator, to ensure new supplier contracts are stored accurately and within a timely manner.
Key Behavioural Skills:
For the role, we value an individual who can underpin these values by demonstrating:
Strong customer focus
An ability to build internal and external relationships at all levels
Confidence at communicating and influencing across all levels of the organization
Self-motivation and enthusiasm
An ability to work well under pressure and hit time sensitive deadlines, also to work independently or as part of a team (including other areas Quilter business units)
Being an advocate of new ideas and embracing change treating the business like it's their own
Listening to others and talking honestly
Owning their decisions – makes clear decisions and delivers
Delivery, with / through others
Being a team player
High energy and drive
Professional and ethical at all times
Educated to undergraduate degree level (preferred though not essential)
Experience of working in a management capacity linked to, or within a
Finance, Procurement or Risk Department.
Experience working in the financial sector
Knowledge, Skills & Experience:
You will have excellent numeracy and analytical skills.
You are a logical thinker who can overcome problems before they become issues.
You are curious by nature, unpicking information to unearth answers.
You are proactive and always thinking ahead.
You will have an eye for detail.
You will be a strong communicator with excellent people skills.
No matter what job you do you should feel valued and appreciated. That's why we offer a competitive total reward package, which enables our employees to share in the success they help to create.
Holiday: 26 days
Quilter Incentive Scheme: All employees are eligible to participate in our incentive scheme, based on the company's performance and their contribution to it
Pension Scheme: 10% non-contributory company pension scheme that can be boosted through personal contributions
Private Medical Insurance: Single cover as standard, cover can be increased at your own cost
Life Assurance: 4x your salary, cover can be increased at your own cost
Income Protection: 75% of salary payable after 26 weeks of absence
In addition to our core benefits we offer a range of flexible benefits that you can choose from and pay for conveniently via a salary deduction.
At Quilter, we're committed to creating an inclusive culture that embraces diversity. We promote equal opportunities and make sure no applicant receives less favourable treatment on the grounds of gender, marital status, nationality, ethnicity, age, sexual orientation, responsibilities for dependants, physical or mental disability. We select candidates for interview based purely on their skills, qualifications, experience and potential.