Business Function Group Legal, Compliance & Secretariat ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold the values of trust and integrity for all our stakeholders. Responsibilities
To be able to independently assess detected suspicious transactions, intercept and discard these transactions regarded as fraud transactions.
To be able to identify victims from money mules / fraudsters pretended to be customers by asking the correct and appropriate questions.
To provide necessary counseling and education regarding fraud cases to potential victims.
To collect information from victim by phone or by direct interaction from detected cases and analyse / study emerging fraud trends and patterns.
Maintain database of frauds detected/reported for timely retrieval and analysis.
Coordinate with law enforcement agencies to assist in tracking and recovering of funds lost by our customers.
Good analytical skills with ability to work independently with minimum supervision in a fast pace environment and under high pressure is essential.
Past experience as Fraud Investigator in financial sector is a plus.
Excellent interviewing and interrogation skills.
Honest, ethical, integrity and confidentiality is a must.Sense of ownership and pride in your performance.
Critical thinker and problem-solving skills.
Great team player.
Good time-management skills.
Great interpersonal and communication skills.
Having a high energy level and resourceful personality who can multitask is essential.
Intermediate-level knowledge of MS Office especially Microsoft Excel and Powerpoint is a must.
Strong presentation skills, both written and oral, are required.
Highly adaptable in an ever-evolving digital environment
Professionalism in managing senior stakeholders, building strong rapport and coordinating across departments is key
Willing to work on shift (shift will be arranged between 8am -12am during weekdays.
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.