GWS Local is a tailored, fixed-price facility management solution at a local level with access to the Global CBRE GWS platform.
We manage soft services through trusted best-in-class partners, and self-delivery of hard services. Utilizing an Agile delivery model with structure, governance, and accountability through employee empowerment. Partnership with Local also provides access to our "Best in Class" additional services: Sustainability and Energy Programs, Project Management, Moves & Changes, Security Consulting, Workplace Strategy, and Host Workplace Experience.
This role is an important part of the success of the GWS Local business Market. This is a fast-paced and dynamic work environment that is in a high growth mode, with many opportunities for development.
1 Reporting to a CBRE Managed Services Business Unit Leader and Business Development Manager 2 Accountability to the CBRE Managed Services functional heads, as appropriate. 3 Accountable day-to-day to the relevant team members
1 Good knowledge of Business Unit and wider CBRE 2 Strong communication skills, both verbally and written 3 Provide accurate administration of all paperwork generated at Office level 4 Highly efficient in the use of Microsoft Outlook, Excel and Word 5 Work within a busy office environment, and support office teams in order to ensure the smooth running of day-to-day activities 6 Find and obtain information and documents quickly 7 Strong numeracy skills. 8 Excellent attention to detail 9 Quickly learn about new in-house systems
Aptitudes: Excellent command of the English language demonstrated through good verbal and written communication. Must be detail-conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently.
Character: Must demonstrate a strong sense of customer focus and promote a sense of team spirit and good moral within the office.
Confidential approach and discrete. Must be able to influence others, and engender confidence in senior managers through both face-to-face, telephone and written communication.
Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
Assist with all sales opportunities for the Business Unit. Supporting the Sales Team throughout the sales process
Ensure the completion of all Pre-Qualifying Questionnaires for the Business Unit
Assist in the production of supporting Sales Literature, including (but not limited to), ITT, RFP, RFI and sales brochures
Arranging all sales calls with Senior Team members on an adhoc basis
Work with our Sub-contractors and Business Development Manager to ensure the best price for all sales opportunities
Support of Mobilization as and when required
Ensuring business policies and processes are effectively communicated and implemented within the Business Unit.
Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across the Business Unit.
Arrange all Contract Review Meetings throughout the year for all Contract Managers, Area General Managers and Business Unit Leaders. Completion of Business Unit Review Pack each month ahead of Business Unit Review
Management of all QHSE online reporting (to include Hazards, SmoWP, Audits)
Completion of Audit Schedule each year
Tracking of all holidays and sickness for Senior Management Team on behalf of Business Unit Leader. Ensure staffing structures on all contracts are updated when requested. Adhoc event management upon request
Schedule and Email Management for Business Unit Leader. Adhoc Travel arrangements for Business Unit Leader
Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues. Promoting and maintaining the core Values of CBRE Managed Services.
Provision of guidance, advice, coaching and support to all other Business Unit Coordinators within the business, where required to deliver best practice selection, training, assessment and recognition/reward.
Delivering effective business communication through advice, review, and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
Other duties as assigned
Education: Bachelor's Degree (BA/BS) from 4-year college or university required
Internal Number: 20027313
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.