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Operations Manager, Patient Services
Operations Manager, Specialty Health The incumbent is responsible for managing McKesson Specialty Health's call center and field operations Supervisors. This role is key in executing high quality programs and related services in accordance with the specifications of the customer/program and applicable regulations. The position involves workforce planning, operations, organizing and monitoring the work of a team of professionals across the various divisions including telehealth and call center personnel, field personnel, health case managers and clinical caseworkers, safety and medical information associates and data management. This individual will be responsible for all aspects of the daily operations of the call center and management needs for all staff.
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