Responsible for all pre-closing and closing functions required for credit products offered by Real Estate Capital, primarily the Income Property Group (IPG) or other KeyBank lines of business as required by credit policy, including compliance with credit policy, internal compliance procedures (OFAC, Patriot Act, Beneficial Ownership etc.), credit approval, and documentation standards according to internal closing procedures and controls. Maintain an assigned portfolio consisting of simple to moderately complex construction and interim loans (including multiple tranche transactions), line of credit facilities, standby letters of credit or revenue bond transactions, any of which may be syndicated/participated. Responsible for providing superior internal and external client service while managing risk to KeyBank. Assist or lead projects and initiatives and offers suggestions to support a continuous improvement mindset.
Essential Job Functions:
Provides closing expertise to RM/PM in pre-closing process through review of items required to close, review of credit approval and assistance with review of commitment letter and loan documentation
Drives closing process with client, utilizing closing checklist to identify and monitor progress of items required to close and responsible parties for such
Engages/coordinates outside consultants necessary for the transaction including legal counsel
Accumulates and reviews all loan documentation and other information for conformity to credit policy, credit approval, and commitment letter; reviews and negotiates client-requested changes with counsel and/or RM as appropriate
Ensures ongoing communication with client, RM, PM, legal counsel, title agent, consultants, Servicing Officer and all other necessary parties during pre-closing and closing process
Works with Servicing Officer, consultants and RM to ensure project budget is balanced and conforms to loan approval.
Delivers distinctive personalized service to external and internal clients; participates in client meetings
Ensures all pre-closing conditions of approval are met
Provides authorization to close to Servicing Officer; works closely with multiple parties to achieve a well-coordinated and timely closing, funding and booking of the transaction
Effectively communicates and works with banks on syndicated/participated transactions; leads or participates in syndication bank group meetings (each with Team Lead assistance as needed) and ensures Bank documentation and closing requirements are met
Coordinates collection of all fees and charges necessary to close transaction
Provides required documentation for booking transaction and fees
Utilizes RECWeb system for timely updates on deal status, and timely uploading and maintaining of closing file and all appropriate documents
Proactively monitors all post closing items
Utilizes Compliance Applications in order to ensure adherence to all governmental and fiduciary laws, including OFAC, Patriot Act and Beneficial Ownership
Clearly and immediately communicates problems/issues and elevates appropriately; assists in resolving issues affecting client service and risk management
Adheres to timeframes for all required training
Participates and sometimes leads various ad hoc projects, as needed
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.
4-year College Degree or equivalent real estate business experience
Paralegal training, law degree and/or LPO license preferred
Experience with closing process and real estate loan financing including commitment/loan structures, title/liens, insurance, loan documents, contracts, leases, AIA document, project budgets and other legal documentation and compliance with governmental legal requirements.
Strong solution-oriented and problem-solving skills; detail-oriented
Demonstrated decision-making ability
Experience with multi-bank loan participations/syndications and secondary market standards
Strong aptitude for analysis, systems and mathematics
Strong written and verbal communication skills
Strong planning and organizational skills
Proven ability to prioritize and handle multiple tasks in a high-volume environment
Familiarity with commercial loan accounting systems
PC proficiency including familiarity with Microsoft Excel and Word.
Keeps promises and honors commitments.
Accepts responsibility for mistakes and failures and learns from them.
Demonstrates open, honest communication.
Be knowledgeable about the financial services industry and Key’s competition.
Understand the value proposition of the business and how it contributes to Key’s business strategy.
Understand and apply Key’s risk management philosophy in day-to-day interactions.
Understands the value of excellent client service and demonstrates commitment to client satisfaction for internal and external clients while balancing organizational profitability.
Actively listens to internal/external client feedback and delivers appropriate solutions.
Applies judgment within established guidelines to resolve client issues and needs and escalates issues to manager when appropriate.
Develop Self, Staff & Others
Take ownership of your personal development plan and seek opportunities to further develop your skill set.
Proactively share your knowledge to help others develop and to improve the performance of the team.
Drive for Results
Can be counted on to exceed goals successfully; is consistently a solid performer, is very bottom line oriented; steadfastly pushes self and others for results.
Demonstrates personal accountability for achieving results within established timelines and budget parameters.
Pursues work with energy, drive and focus.
Identifies and involves the right stakeholders to make decisions and maximize results.
Readily shares information, knowledge, best practices, and ideas with teammates.
Leverages opportunities and capabilities across the team to accomplish goals.
Attentive and active listener; has the patience to hear people out; can accurately restate the opinion of others even when he/she disagrees.
Effectively navigate and embrace change; exhibit an openness of new ways of doing things and an adaptable, continuous improvement mindset.
Make quality decisions in a timely manner; sometimes with incomplete or ambiguous information and under tight deadlines/pressure.
Understand the boundaries of your decision making and escalate decisions appropriately.
Openly expresses views and delivers candid and constructive feedback with a positive mindset to teammates and manager.
Welcomes constructive feedback and strives to improve personal effectiveness based upon feedback.
Steps up to conflict and views it as an opportunity; finds common ground and fosters cooperation with minimum noise.
Manage Vision and Purpose
Demonstrate passion for improving business results.
Understand how your role fits into the vision of the department and the organization.
Apply an understanding of the department’s vision and purpose to your prioritize work.
Internal Number: R-1160
Headquartered in Cleveland, Ohio, KeyCorp (Key) is one of the nation’s largest financial services companies. Key provides investment management, retail and commercial banking, consumer finance and investment banking products to individuals and companies throughout the United States and, for certain businesses, internationally.
At Key we’ve made a promise to our clients that they will always have a champion in us. To deliver on that promise, we’re committed to building a team of engaged employees who do the right thing for our clients and help them achieve their financial goals each and every day.