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Member Services Manager
Position Overview The Member Services Manager provides strategic direction and leadership to direct future initiatives and maintain organizational goals. Is responsible for planning, directing, and coordinating department staff, developing and managing energy efficiency programs, and budgeting for the Member Services Department. Responsible for public relations for the co-op and oversees all external communication channels. Essential Job Functions Manage the Member Services Department by analyzing and improving organizational processes, overseeing staff, and monitoring the quality, participation, and efficiency of programs. Oversee external communications for the co-op including newsletters, articles, social media posts, and outage communication.
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