Job Description We are a rapidly growing and highly capable development team building applications to support customer service for Financial Institutions. Contact Service Technology Team at Fiserv is hiring a Lead Software Development Engineer, for the development of our new and redesigned applications. We practice Agile with a startup mentality, which allows for us to work with the latest leading-edge technologies and cloud-based platforms. As an IVR developer you will provide the expertise in producing quality, reliable, and scalable applications using Microsoft .NET, with knowledgeable use of C# for comprehensive and consistent programming. The project at hand is modernization of IVR, VOIP and Omni-Channel. You will play a critical role in integrating and customizing vendor software with Fiserv Core platforms. This is a fast-paced environment to bring new and redesigned products to market.
Basic Qualifications for Consideration: * Minimum 5 years of experience developing enterprise, IVR/PBX solutions using .NET Core, ASP.NET MVC, C# and relational databases * Conduct architecture/design/code reviews for software to create high-quality, maintainable software * Automated Unit Testing and Test-Driven Development. * Skilled in upgrading old technology stacks to transition to leading technologies * Demonstrated ability to recognize business needs, analyze requests, recommend solid technical solutions, and lead in delivering the solution * Proven experience creating design documents and assisting with the architecture. * Strong analytical and problem-solving skills, and relentless attention to detail * Manage and serve as a mentor to developers to drive the adoption of best practices and expand the organization's knowledge * Partner with the Test Leads to guide the overall test strategy and test execution * Refine the user stories and implementing complex business rules into the application/product as prioritized for delivery * Able to deliver software in a highly compliant and regulated environment for the Banking Industry. * Assist in defining the process models to enable the adoption of DevOps methodologies. * Ability to handle multiple tasks with accuracy, able to prioritize effectively and meet deadlines Preferred Skills, Experience, and Education: * Bachelor's Degree or higher in Computer Science / Engineering * .NET Core Programming Skills - Candidate should have a mastery of the .Net & C# programming language and a proven track record of applying it to complex enterprise systems. * Strong experience with SQL Server platform, able to write complex SQL queries, stored procedures and PowerBI reports. * RESTful Service Development * Hands-on experience in remediating application vulnerabilities * Hands-on experience integrating with AI services for Natural Language Processing * High quality written and verbal communications and leadership skills to foster strong team collaboration * Strong knowledge of architectural styles and design patterns * Data modeling and database design experience desired
Individual Skills: * Great communication, collaboration, teaming, self-management, and organization skills * Analytical skills in problem solving and troubleshooting * Excellent interpersonal skills with the ability to quickly develop working relationships * Personally motivated to excel in assignments, continuously self-educate, and mentor other team members * Assertive, with the confidence to voice issues/roadblocks and provide insights across the team * Brings a high-energy, positive, and passionate outlook to the role with a sense of ownership Travel required: <10% Percentage/frequency of travel
Fiserv is a global leader in financial services technology solutions. We're helping more than 12,000 clients worldwide create and deliver experiences for a digital world that's always on. Solutions that enable today's consumer to move and manage money with ease, speed and convenience. At the point of thought.