Are you the type of person who is motivated in a high-energy team environment, enjoys multi-faceted and detail oriented work, and is proactive and engages customers to understand their business needs? Then come join our team!
Work You'll Do
As a Tax Processor you play a critical role in helping to deliver tax documents and client work product to our customers to meet tax filing and other business deadlines. You work closely with our tax professionals to ensure a quality product is delivered including effectively processing and assembling tax returns and preparing hard copy and electronic deliverables. As this work can be seasonal, you also work with the operations team to help provide a full-range of other business services in support of our Deloitte professionals, clients, and guests that align with and play to your strengths in customer support.
As a Senior Tax Processor at Deloitte your responsibilities will include:
Serving as a primary customer interface by assessing needs, securing all necessary details, negotiating deadlines, assigning appropriately (as needed/if applicable) and communicating with customers to manage expectations
Providing leadership, guidance and training to junior Tax Processors (if exists in office) and other team members who assist in the preparation of deliverables
Ensuring excellent working knowledge of department service offerings through critical thinking and anticipating needs to support quality deliverables and for effective management of critical time-periods and high work volume
Relationship building and management by fostering and building positive relationships with the team, customers and leadership, to ensure appropriate planning for incoming work; integration of new tax groups and team members; and the education on tax processing for new hires
Ensuring quality work product through effective execution of established guidelines and procedures; reviewing work product for quality, accuracy, and alignment with customer request
The Operations Team
At Deloitte, the internal operations team provides a full-range of hospitality and business services. We help our Deloitte professionals with daily office support needs, meeting and event planning and execution, and an array of other services related to office operations and facility management. Our team members work collaboratively and apply their specialized knowledge and skills to think proactively to provide a holistic customer-centric "experience" for our Deloitte professionals, clients, and guests.
What You'll Need
High school diploma
Minimum of 3 years of related office support experience in a service-oriented or customer-centric environment
Excellent technical skills, including proficiency in Microsoft Office
Excellent written and verbal communication/interpersonal skills
Ability to maintain confidential information
Exceptional time management and organizational skills
Critical thinking, decision-making, and conflict resolution skills
Availability to work overtime and weekends during peak tax filing periods
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
What's Nice to Have
Bachelor's degree preferred
Advanced experience in Microsoft Office applications
Corporate background with focus on tax processing
How You'll Grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Deloitte is led by a purpose: to make an impact that matters. This purpose... defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.