Supervisory Social Worker - Community Housing and Outreach Services (CHOS)
Veterans Affairs, Veterans Health Administration
Location: Seattle, Washington
Internal Number: 629540100
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Learn more The incumbent supervises a large group of Social Work Supervisors (GS-12), Senior Social Workers (GS-12), Social Work Coordinators (GS-12), GS-11 Social Workers and interdisciplinary staff and provides administrative, technical, and clinical supervision necessary for accomplishing the work of the program. Works collaboratively with a broad range of community partners including 12 Public Housing Authorities in a large geographic area covering most of Western Washington. Implements programmatic changes to ensure the needs of Veterans are met, maintaining high standards. Ensures all Performance Measures are met or exceeded for the CHOS program. Remains flexible and aware of the trends to stay abreast of new measures and focus energy accordingly. Performs the administrative and personnel management functions relative to staff supervised. Assigns work, establishes guidelines and performance expectations for staff, and communicates with them through the formal employee performance management system. Incumbent observes workers' performance and demonstrates and conducts work performance critiques. Responsible for program-wide reviews of the treatment planning process and appropriate social work documentation including disaster planning for CHOS clients. Works with CHOS Supervisory Administrative Specialist to manage CHOS Fund Control Points, spreadsheets, HUD/VASH voucher distribution, and outreach efforts across the Puget Sound region. Works closely with budget to manage CHOS budget and travel allocations. Provides informal feedback and periodically evaluates employee performance. Works to resolve informal complaints and grievances and develop process and procedures for handling complaints in all areas of Puget Sound. Develops work improvement plans, recommending personnel actions as necessary. Provides advice and counsel to workers related to work and administrative matters. Effects disciplinary measures as appropriate to the authority delegated in this area. Reviews and approves or disapproves leave requests. Assures that subordinates are trained and fully comply with the provisions of the safety regulations and HUD/VASH national guidelines. Responsible for furthering the goals of equal employment opportunity (EEO) by taking positive steps to assure the accomplishment of affirmative action objectives and by adhering to nondiscriminatory employment practices in regard to race, color, religion, sex, and affirmative action for the area under incumbent supervision in the following: merit promotion of employees and recruitment and hiring of applicants; fair treatment of all employees; encouragement and recognition of employee achievements; career development of employees; and full utilization of their skills. Incumbent serves as the medical center's primary point of contact for the National HUD-VASH Program, Office of Mental Health Services, and VACO. Works with program supervisors to ensure that screenings for all Veterans referred to CHOS are consistent with Joint Commission and CARF standards. Incumbent reviews the agreements between Sectional 8 landlords, HUD, and the VA to establish appropriate referral sites for placements. Develops and maintains service delivery systems for homeless Veterans including but not limited to collaborating with other agencies, building and maintaining effective treatment teams, and providing structure and documentation to accomplish these tasks. Maintains accurate records of admission and discharge dates of Veterans utilizing HUD-VASH vouchers and other CHOS services and meets with the CHOS Director regularly to review progress and performance. Collects and submits Veteran information as outlined by the North East Program Evaluation Center (NEPEC) formats and procedures. Collects and transmits to appropriate persons/services all necessary outcome data and reports used to evaluate program performance and progress in a timely manner. Work Schedule: Monday through Friday 8AM - 4:30PM Telework: Not Available Virtual: This is not a virtual position. Position Title/Functional Statement #:Supervisory Social Worker - Community Housing and Outreach Services (CHOS)/PD000000 Relocation/Recruitment Incentives: AUTHORIZED EDRP Authorized: Please contact the EDRP Coordinators, Stacy Hermann at Stacy.Hermann@va.gov and Crystal White at Crystal.White6@va.gov. Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.