Customer Service / Sales Support Representative in Boxborough, MA for altE Store

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Customer Service / Sales Support Representative

The Sales Support Representative is responsible for managing all incoming leads from various sources(web, phone, referrals, and applications), for assisting customers through the pre-sales process, and helping them resolve any concerns or questions they may have prior to being assigned to a Technical Sales Rep for design and quoting. Duties will include answering the sales line, processing incoming leads while supporting the pre-stages of the buyer’s journey. Our goal is to help all of our customers design, select, buy and install renewable energy systems safely and successfully. Respond to incoming sales calls and em

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