Ondot, now part of Fiserv, has helped over 4,500 financial institutions modernize their credit and debit cards with digital technology. Over the last 10 years, Ondot has won numerous awards for its technology, and is excited to bring this innovation to Fiserv.
Who you are?
Passionate. You are genuinely interested in beautiful, impactful designs. You view everything through a user-experience lens but also understand business goals, enabling you to combine goals and make decisions collaboratively.
Problem-solver. You don't build products, you solve problems. You view problems as opportunities and consider multiple perspectives, objectives, and business goals to arrive at the ideal solution. You are able to design centric solutions while achieving business goals
Adaptive and Flexible. You know that projects can change at the drop of a hat. You are adaptable and welcome change.
Team player. No work is small or large. You're equally skillful at working alone or with teams to solve problems and keeping your manager of progress appropriately. Detail-oriented. You impress with your ability to employ small nuances that no one else seems to notice. You take pride in your work; your production files are always pixel-perfect and you've thought through every permutation of your designs, making the development process smooth sailing. You take design deliverables very seriously and make sure every artifact is tested and accurate before hand-over to engineering.
Creative. Your goals are end-to-end solution design with appropriate customer sense and insights. Proficient with tools like Sketch and Figma, and can efficiently use your skill set to develop new designs within existing systems and tools.
Multi-tasking. You're not easily overwhelmed or flustered. You can track multiple projects at once, manage your time efficiently, and communicate scheduling with your manager and the broader team.
Communicator. You can clearly articulate your solution and design to a wider audience and support during the product development process, take the complete ownership from ideation / conceptualization to product launch and post-launch.
Collaborative. You put the interests of the team above your own. You enjoy working on agile teams. Teammates love to work with you and easily approachable. You work well with cross functional team: product managers, developers, customer support, sales, operations, marketing and design teams on research, ideation, design, and testing of new product concepts.
Innovative. You think out of the box and bring creative solutions to the table.
Expertise in human-centered design and UX practices in mobile apps, websites, responsive design methodologies. Skillful and experienced at design research, blueprinting, collaborative work session design and facilitation, rapid prototyping, and frame working to strategically define ideal experiences.
A portfolio which highlights a strong understanding of User Experience Design, including, but not limited to, service blueprints, user flows, journey mapping, and translating customer research, analytics, and insights into visual artifacts.
Aptitude to quickly respond and deliver multiple inventive ideas that are fresh and simple while solving complex customer and business needs.
Capability to clearly communicate your design decisions with the team and craft elegant presentation and storytelling capabilities.
Join forces and collaborate with stakeholders along on the design journey. Use visual and verbal storytelling to share your discoveries, gather and integrate feedback, influence stakeholders, and create energy for an idea or an initiative.
Expertise in building low-fidelity to high-fidelity designs and have worked in Agile/Scrum software development process.
Competence with current design and collaboration tools (Figma, Sketch, InVision, Abstract, etc.)
On to of design trends and industry standards, usability findings , constraints and opportunities
Define, develop and maintain a library of UI components and visual design guidelines for desktop, mobile, and web software products.
Collaborate with Interaction Design, Software Development, Product Management, and Brand on a wide variety of programs.
Plan, conduct, and synthesize user research and to develop journey maps and user flows.
Ability to define and develop Design Systems.
Expertise in creating prototypes that showcase design concepts and interaction patterns.
Bachelor's degree in design-related field or equivalent
5+ years of experience with User Experience design for App (iOS and Android), Web Desktop, and Mobile Web (latest 5 versions)
1+ year of experience design building methodologies - Design Thinking, Lean UX, build Design systems or similar that focuses on early definition of user needs
1+ year of experience using Sketch or Figma
1+ year of experience with prototyping tools such as Invision etc.
Strong communication skills; must be able to present concepts, ideas design confidently.
At least 5 years of experience working with large Enterprise teams and/or start-ups
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In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.
Fiserv is a global leader in financial services technology solutions. We're helping more than 12,000 clients worldwide create and deliver experiences for a digital world that's always on. Solutions that enable today's consumer to move and manage money with ease, speed and convenience. At the point of thought.