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Systems Engineer III
Overview Systems Engineers who are part of our Systems Support team provide phone based and remote dial in technical support to domestic and international systems customers, such as Field Engineers, who are diagnosing and troubleshooting complex problems with IGT systems installed on customer sites. This position leverages advanced in-depth field and technical expertise in IGT systems products to lead complex and technical analyses to diagnose and solve systems problems, and to lead and executes the full scope of large, complex troubleshooting assignments that involve multiple technology systems; technical issues being addressed may be related to, but not limited to hardware, software, database, firewall and/or the network. Work in the field one mo
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