Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies.

Approaching $4 billion in written premium as of 2021, C&F enjoys a financial strength rating of A (Excellent) by A.M. Best.

C&F is proud of its superior customer service platform and its claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people 2500+ employees, and growing, in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning workplace and wellness awards.

C&F is part of Fairfax Financial Holdings, a global organization with $23.8 billion in revenue as of 2021.

For more information about Crum & Forster, please visit our website: www.cfins.com

Investigator Special Investigations Unit

New York/New Jersey Metro Area

We are currently seeking an Investigator in the New York/New Jersey Metro Area to be part of our Special Investigations Unit (SIU). SIU is responsible for detecting, investigating and deterring insurance fraud committed against our companies, its policyholders and the insurance industry as a whole. This position has a flexible workplace location for the right candidate, including with the ability to work largely remotely and/or with a hybrid in-office/remote presence in our Morristown, NJ office.

What you will do:

• Provide investigative and anti-fraud advisory services across specialty and standard commercial lines insurance products


• Conduct comprehensive investigations of questionable insurance claims and policies in compliance with legal and industry standards


• Screen and extract source data from electronic claim and policy files


• Collaborate with file handlers in development and execution of investigation plans


• Conduct and/or case manage claims and policy field investigations that include interviews, recorded statements, and scene investigation


• Case manage vended services such as surveillance, activity checks, and medical canvases with a focus on quality, timeliness and cost control


• Conduct desk-based investigations ranging from locating individuals to conducting comprehensive and detailed background investigations. Investigations require research, analysis and preservation of web-based OSINT records utilizing sources such as: Proprietary public record databases, In-depth web presence mining of social media, photo/video sharing websites, business due diligence and news media/archives, County, state & federal repositories for records such as civil/criminal, liens/judgments, vehicle/properties, professional licensingetc., Claim history via ISO ClaimSearch and related products,National Insurance Crime Bureau (NICB)


• Preserve physical and digital evidence


• Provide timely communications with file handlers of ongoing investigative activities and case disposition


• Prepare professional investigative reports that include detailed findings, supporting documents and recommendations


• Develop and maintain network of anti-fraud enforcement/regulatory agency personnel, industry counterparts and law enforcement


• Participate in regional anti-fraud industry training and task force meetings


• Knowledge and compliance with all anti-fraud regulatory requirements of assigned territory


• Refer and package cases that warrant mandatory reporting referral to state anti-fraud agencies


• Conduct anti-fraud training and marketing for company personnel and customers


• Periodic regional travel and an ability to work independently required

What you will bring to C&F:

• BS/BA required


• Five or more years experience as an SIU investigator with either an insurance carrier and/or government anti-fraud agency, in the investigation of property & casualty claims


• Background in commercial claims and/or law enforcement preferred with a proven record of diligent and proactive anti-fraud efforts


• Social media savvy, proficient in searching and preserving digital evidence; particularly using Google, Facebook, Twitter, Instagram, TikTok, YouTube, LinkedIn, and other emerging social/business media platforms


• Advanced analytical skills


• Exceptional organizational and report writing skills


• Computer proficient in Microsoft Office applications


• Self-starter, high energy and detail oriented; ability to work with minimal supervision


• Ability to build strong relationship across all levels of our organization.


• Credit security clearance, confirmed via a background credit check, is required for this position

#LI-BS1

#LI-Remote

• Competitive compensation package


• Generous 401K employer match


• Employee Stock Purchase plan with employer matching


• Generous Paid Time Off


• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole familys wellness, including your physical, mental and financial wellbeing


• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path


• A dynamic, ambitious, fun and exciting work environment


• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodation, please let us know.