GWS Local is a tailored, facility management solution at a local level with access to the Global CBRE GWS platform. We manage soft services through trusted best-in-class partners, and self-delivery of hard services. Utilizing an Agile delivery model with structure, governance, and accountability through employee empowerment. Partnership with Local also provides access to our "Best in Class" additional services: Sustainability and Energy Programs, Project Management, Moves & Changes, Security Consulting, Workplace Strategy, and Host Workplace Experience.
Key Responsibilities:
Customer
* Developing high quality and effective Client relationships especially across the Business Unit.
* Build good working relationship with account management and key client's members and be a business partner for both.
* Tightly manage contract governance, demonstrating an in-depth knowledge of the terms and conditions of the contract to ensure that all cost elements are appropriately accounted for.
* Assist with client team requests in a timely and accurate manner.
* Positively respond to both our internal and external customers (often in a matrix environment) through effective communication and personal accessibility/credibility.
Financial Reporting
* Monthly formal Contract and Business unit reviews. Ensure use of best practice, communication and understanding of key business messages through monthly site visits with focus on underperforming contracts.
* Liaising with the CBRE US Finance or GWS US Financial Planning and Analysis team to fulfill any ad hoc information requests.
* Support any GWS transformation and client initiatives, working closely with other functions to ensure full alignment of deliverables and results.
* Prepare accurate Business Unit reports in line with monthly company timetable including full Profit & Loss account with analysis and commentary, Balance Sheet extracts and reconciliations, detailed Project Profitability reporting, Profit & Loss forecasts and annual plans.
* Ad-hoc reporting as requested by Divisional Finance Director or Business Unit Director.
* Provide best in class Management Information to both Client and GWS management to include Actuals v Budget.
* Provide ad-hoc support and financial analysis as required.
Contract and Finance Management
* Continually review, maintain and improve cash-flow, margins and reporting. Develop targets and benchmarking processes to challenge the financial information.
* Drive high quality financial / commercial performance through understanding the contractual commitments on service lines in US and ensure is aligned and consistent with global contract management practices.
* Identify and help drive implementation of savings opportunities to ensure Client and GWS financial savings targets are maximized.
* Review Contract and Business Unit P&L results and challenge.
* Carry out regular Business Unit reviews and Project reviews.
* Active management of overheads for business whilst seeking out areas for efficiencies for savings.
* Build and develop high level relationships with business and account leaders, central finance teams, customers and external agencies (e.g. auditors).
* Constantly improve quality, service and efficiency.
* Communicate regularly with contract financial and contract support staff to ensure they are fully informed of operational objectives and achievements.
* Identify, analyse and resolve potential business risks, as well as opportunities and solutions to enhance business performance.
Finance Processes, Procedures and Reporting
* Ensure company policies and procedures are adhered to consistently throughout the Business Unit / Contract.
* Ensure full substantiation of all accruals, un-billed revenue and WIP, in line with GWS policy.
* Manage the integrity of data in Client reporting and GWS systems.
* Develop an understanding of how to best utilize GWS system-generated reporting capabilities.
* Continually develop systems to maximize efficiency benefits for client & GWS.
* Ensure the accuracy and integrity of accounting records and financial systems, identify opportunities to enhance system efficiencies
* Have thorough knowledge of procedures and processes and lead the delivery of these to the required standard.
* Manage compliance through the required procedures and processes.
Finance Planning
* Assisting in the preparation of annual bottom up Plan for and monitoring the forecast through the year.
* Ensure balance sheet and cash flow Plans are prepared.
Financial Governance
* Ensure CBRE and statutory obligations are met for reporting and governance purposes.
* Responsibility for ensuring the integrity of the Balance Sheet and Balance Sheet Commentary.
* Ensure monthly balance sheet reconciliations are carried out, reviewed and maintained in ART.
* Driving and agreeing any financial policy requirements with the Divisional Financial Director.
People Management
* Recruit, induct, manage, target, motive and develop the Contract Support team.
* Review and advise on resourcing gaps.
* Carry out structured appraisals and ensure personal development plans are in place and include succession plans.
* Build, lead and motivate a diverse and effective team. Empower team members to take responsibility and accountability.
* Supervise and review performance of individuals in the team.
* Convey messages and ideas clearly and openly. Involve people and influence decisions.
