This position is expected to perform a wide variety of billing duties, The position performs business analysis on utility billing activities such as researching billing history, auditing invoices, validating daily billing registers, researching member accounts to determine data errors, and proposing corrections. They analyze departmental processes and procedures and look for opportunities to improve efficiency. This position operates as a departmental subject matter expert. This position significantly contributes to the revenue cycle through skilled analysis and attention to detail. This position is valued for ensuring that new member implementations are successful, standard procedures are followed.
2 Year / Associate Degree
Business Management, Accounting or closely related major
Three (3) years’ work experience in accounting, billing operations or general office work and customer service.
Experience or similar work with an electric utility or related industry.
SECO Energy is a not-for-profit electric cooperative serving over 210,000 families and businesses across seven counties in Central Florida, making SECO the third largest electric co-op in Florida and the seventh largest in the nation.
In both 2017 and 2016, SECO Energy was ranked “Highest in Customer Satisfaction among Cooperatives” in the J.D. Power Electric Utility Residential Customer Satisfaction Study. In 2015, SECO Energy was ranked “Highest in Customer Satisfaction among Midsize Utilities in the South” by J.D. Power. SECO refers to the three consecutive awards as its “Triple Crown,” and we are grateful to our members for ranking us #1!