The Hospitality and Event Services Director oversees hospitality for all patron, artist, staff and rental events on the Artis—Naples Kimberly K. Querry and Louis A. Simpson Cultural Campus. These duties include supervising a Food and Beverage team that provides first-rate service to patrons, guest artists, Naples Philharmonic musicians, board members and renters through the on-campus cafe, patron bars, backstage artist hospitality and special events. In addition, the Hospitality and Event Services Director manages an Event Services team that proactively seeks out and works with individuals and organizations to host private rental events in the variety of stunning spaces on the cultural campus. The ideal candidate will be deeply committed to delivering exceptional customer service, understanding its importance to the Artis—Naples brand and culture. The Hospitality and Event Services Director will set clear expectations with all team members, creating an environment emphasizing motivation, teamwork, continuous improvement and a passion for providing excellent service. The Hospitality and Event Services Director will also be a numbers person, able to manage budgets, plans and expenses for all areas of the department.
Must have a passion for creating an exceptional experience for all patrons as well as strong leadership ability to manage a diverse staff; strong background in staff training to achieve and maintain desired service levels and resolve problems/conflicts in a diplomatic and tactful manner. Must have strong floor presence, high energy, possess outstanding interpersonal skills while exercising discretion and diplomacy in working both with internal and external patrons; should exhibit professionalism and maintain performance and grace in high pressure situations. Must be able to prioritize and organize workflow to ensure effectiveness and efficiency, manage tight deadlines and work within clearly defined budgets.
Minimum 4-years hospitality management experience in a fast-paced environment. Four or five diamond experience strongly preferred
• A degree in hospitality, hotel or restaurant management required; Bachelor’s degree preferred.
• Have a clean, valid driver’s license and Serve Safe/Food Handlers card.
• Excellent communication, organizational and customer service skills
• Experience controlling food & labor cost, menu development and pricing required.
• P&L accountability and /or contract -managed service experience is desirable.
• Proficient skills in various software packages including Word, Excel and POS software.
Home of The Baker Museum and the Naples Philharmonic, Artis—Naples is unique among cultural institutions nationwide, equally dedicated to both the performing and visual arts featuring artists of global distinction.
KIMBERLY K. QUERREY and LOUIS A. SIMPSON CULTURAL CAMPUS
Led by CEO and President Kathleen van Bergen and Sharon and Timothy Ubben Music Director Andrey Boreyko, we offer audiences more than 800 paid and free events annually within a variety of venues and settings situated throughout the 8.5-acre Kimberly K. Querrey and Louis A. Simpson Cultural Campus. Artis—Naples welcomes more than 300,000 visitors each year for a broad array of artistic and educational opportunities perfect for audiences of all backgrounds and interests. The Kimberly K. Querrey and Louis A. Simpson Cultural Campus is home to five buildings, including two performance halls (Frances Pew Hayes Hall and Myra J. Daniels Pavilion), The Baker Museum, the Toni Stabile Education Building and the Kohan Administration Building.
In the 2014-15 season, Andrey Boreyko assumed the title of Music Director and serves in this capacity for Artis—Naples. Boreyko is internationally recognized as on...e of the most exciting and dynamic conductors working today. This appointment, extended into 2020, marks his first American post.
The Wall Street Journal says van Bergen and Boreyko have ushered in “an impressive new phase” for classical music in Southwest Florida.
THE NAPLES PHILHARMONIC
The Naples Philharmonic has long been recognized as one of the cornerstones of Southwest Florida’s arts community. As the resident orchestra of Artis—Naples, the Naples Philharmonic performs more than 140 orchestral and chamber music concerts, as well as opera and ballet, education, community and special event concerts annually between September and June in the 1,477-seat Hayes Hall, the 283-seat Daniels Pavilion and around the Southwest Florida region.
In 2009, Jack Everly was named Principal Pops Conductor and continues today in that role bringing pops performances that celebrate music in its many forms. In 2017, Romanian conductor Radu Paponiu was named Assistant Conductor of the Naples Philharmonic and director of the Naples Philharmonic Youth Orchestra.
THE BAKER MUSEUM
The Baker Museum is one of the foremost fine arts museums in Southwest Florida. The museum hosts several traveling exhibitions annually to complement installations of works from its permanent collections. Comprising more than 4,000 objects, the Museum’s broad holdings of 20th and 21st century art reflect the generosity and commitment of area collectors. Of particular strength are the Museum’s collections of American and Mexican modern art.
With more than 15 years of collecting and exhibiting, the Museum is dedicated to stewardship and scholarship from both its growing permanent collections and outside sources. At the same time, The Baker Museum seeks out the best traveling exhibitions from the leading arts institutions in the world—including recently the Smithsonian Institutions, Ecole des Beaux Arts, Paris and Museum of Fine Arts, Boston—to enrich the Southwest Florida community.
EDUCATION AND COMMUNITY
In addition to creating and presenting visual and performing arts, Artis—Naples provides robust education and community activities for students of all ages. More than 45,000 students from Collier County Public Schools interact with Artis—Naples education programming each year both on its cultural campus and in classrooms.
The Lifelong Learning program provides engaging lectures and study opportunities for adults seeking to engage more deeply with the arts.
The Friends of Artis—Naples, with more than 2000 members, offers activities, travel experiences and events geared toward creating a deeper relationship between patrons and the arts.
In 2017, Artis—Naples acquired the Naples International Film Festival, expanding its film offerings and providing a platform for the festival’s continued excellence and growth.