This position is responsible for providing administrative and clerical support for management and departmental personnel in the assigned T&D Operations work unit; assists with coordinating and scheduling the completion of work orders, service installations, and reconnects and disconnects; responds to requests for underground facility locates; processes work orders and contractor invoices; tracks productivity and service order statistics.
High School or GED
2 Year / Associate Degree
Three (3) years of experience in a customer service environment.
Experience or similar work with an electric utility or related industry.
Ability to operate a variety of office equipment, including a personal computer, printers, copy machines, telephone, and fax machine.
Ability to work irregular hours for assignment completion and flexibility to change scheduling and report to work on short notice during emergency situations.
A valid Florida driver’s license for regular driving privileges of a company vehicle; must have and maintain an acceptable driving record as determined by SECO Energy.
Normal work hours shall be eight (8) hours between 7:00 am and 5:00 pm, Monday through Friday.
SECO Energy is a not-for-profit electric cooperative serving over 210,000 families and businesses across seven counties in Central Florida, making SECO the third largest electric co-op in Florida and the seventh largest in the nation.
In both 2017 and 2016, SECO Energy was ranked “Highest in Customer Satisfaction among Cooperatives” in the J.D. Power Electric Utility Residential Customer Satisfaction Study. In 2015, SECO Energy was ranked “Highest in Customer Satisfaction among Midsize Utilities in the South” by J.D. Power. SECO refers to the three consecutive awards as its “Triple Crown,” and we are grateful to our members for ranking us #1!