Minimum $65,000 ANNUAL (12 months)
Depending on Qualifications
Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; retirement benefits.
2 Year Degree
Internal Number: 269966-AS
Do you enjoy making things easier for your customers, solving problems in creative ways and collaborating with others with optimism and high-energy? The UW-Madison Division of Information Technology (DoIT) is seeking a Manager for our Internal Operations team to oversee administrative support and building management functions. DoIT serves the administrative, academic, and research technology support needs of students, departments, and faculty/staff on the UW-Madison campus. UW–Madison consists of 13 schools and colleges, over 24,000 faculty/staff, a student enrollment of over 45,000, and over $1.3B in annual research expenditures. The atmosphere on campus is vibrant contributing to an exciting working environment where collaboration and learning are encouraged.
The Internal Operations team provides strategic administrative support for departments within DoIT as well as overseeing building function activities. As the Internal Operations Manager, you will manage a team of administrative professionals and provide organized structure for the administrative operations used throughout the organization. You will also be the primary contact for the buildings occupied by DoIT. Examples of these responsibilities include physical key distribution, coordination of staff moves, and performing physical walkthroughs of spaces to identify areas of concern. If you have knowledge of building functions such as safety equipment, fire protection systems or equipment related to skilled trades professionals that's a plus. If you don’t, we’ll teach you. You will work closely with Facilities Planning & Management (FP&M), Madison Fire Department (MFD), the University of Wisconsin Police Department (UWPD), and division leadership as the primary point of contact to fulfill requests, improve processes, lead space planning and address occupancy needs.
Employees in this position can expect to receive robust benefits such as generous vacation, holidays, and paid time off; professional development opportunities, competitive insurances and savings accounts; retirement benefits.
Diversity is a source of strength, creativity, and innovation for UW–Madison. Within DoIT, we strive to reflect the diverse populations we serve and value the unique contributions of our team members.
Manages a program and/or programmatic activities. Initiates, develops, and implements operational services that support a defined project, program, work unit, or function to advance program goals and objectives. May supervise staff and/or approve unit expenditures.
5% Plans, implements, executes, and evaluates existing strategies and objectives for a program and makes recommendations to unit leadership for program or function enhancement
25% Identifies workflow needs, contributes to the development of strategic and operational solutions, allocates resources, and implements new or revised unit operational policies and procedures
20% May exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 FTE or equivalent employees
25% Schedules logistics and secures resources for program activities across multiple work units to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications
5% Leads the development and preparation of periodic reports and financial statements, and records progress, status, or other special reports for leadership or external agencies
5% Coordinates building safety measures including access control, key management, fire safety, and occupant safety through interaction with associated campus or city departments and division collaboration
10% Coordinates building maintenance, space planning, and remodeling projects with building occupants, divisional leadership, FP&M, and outside contractors. Provides leadership across the division, various functions and committees.
5% Ensures response and resolution to service requests related to environmental controls (heating and cooling issues), plumbing, weather hazards, waste removal/janitorial, room access, and related occupant comfort/convenience issues
INSTITUTIONAL STATEMENT ON DIVERSITY:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
The candidate selected for this position may perform a combination of on-site and remote work subject to an approved remote work agreement (RWA) agreement, however, this position will be primarily on site due to the job requirements. Remote work requires successful candidates to possess their own high-speed internet and phone to perform the work on a university provided computer.
APPOINTMENT TYPE, DURATION:
Please note that successful applicants must be authorized to work in the United States without need of employer sponsorship, on or before the effective date of appointment. University sponsorship is not available for this position.
The ability to work at a computer and communicate via video conferencing at least several hours per day. This position will require travel between buildings on or near campus.
-Prior administrative, supervisory, facilities management, office management, or other relevant roles.
-Knowledge of the principles and techniques of administrative management including organization, planning, staffing, training, reporting and workflow management.
-Strong organizational skills as demonstrated by an ability to set and handle multiple priorities.
-Demonstrated ability to work on initiatives with senior leadership while maintaining the utmost confidentiality.
-Experience with requirements gathering in order to create effective procedures and processes serving customers.
-Excellent interpersonal skills with demonstrated ability to collaborate, understand the needs of customers and facilitate positive outcomes.
-Experience maintaining physical office space that meets environmental, safety, and organizational needs such as communicating the functional state of building HVAC, plumbing, electrical, and safety equipment to skilled trades people
-Experience maintaining resources such as contact lists for email distribution, room assignments, building maps, work order requests, physical and electronic keys, and emergency notification.