Navopache Electric Cooperative, (NEC) is seeking qualified applicants for the position of Billing Specialist in Lakeside, Arizona. NEC is located within the White Mountains of Arizona, 180 miles NE of Phoenix. Lakeside has beautiful scenery and a mild climate, with a small community atmosphere where you know your neighbors. The area abounds in opportunities for hiking, hunting, fishing and other outdoors sports.
Coordinate billing activities with focus on accurate and consistent application of Arizona Corporation Commission guidelines for fixed utility billing, and audits of member data to ensure correct revenue and accounts receivable for NEC.
DUTIES PERFORMED REGULARLY
Foster a positive Member experience by mitigating inquiries, concerns, and complaints with accurate information about NEC’s services and members’ account information.
Assist and coordinate functions involved in accurate energy billing.
Understand and perform established data queries to audit billing and member data for validity and consistency.
Prepare reports as requested by Member Care Supervisor.
Maintain a thorough understanding of NEC’s rate tariffs to ensure appropriate application to members’ electrical service.
Assist and execute billing system tests for system changes and product updates as directed.
Maintain billing system data integration points in ABS in coordination with Member Care Supervisor and accounting personnel.
Execute all AR adjustments.
Audit membership affidavits and capital credits and execute the requested changes.
Assist with compiling and running reports for disconnection of service for non-pay call list and final disconnection list.
Assist with third party collections report and data entry.
Work cooperatively with all NEC departments to maintain system and data integrations to maximize operational efficiencies.
Perform other duties as assigned.
High school education or equivalent
Associate’s degree in Business Administration is preferred
Previous Job Experience
Five (5) years of responsible experience in consumer accounting, billing or general accounting is preferred
Experience in computer applications.
Preference to have either knowledge of accounting principles, procedures and techniques or two year billing experience with a utility company.
Be able to operate ten key adding machine by touch
Possess good communication skills (both verbal and written) and an ability to deal with public in a pleasant and efficient manner
Be able to react to various CIS computer issues in a professional manner
Ability to use Microsoft Excel with proficiency
Ability to use Microsoft Word with proficiency
Proficiency with other Microsoft Office products preferable
Have or be able to obtain and maintain a valid Arizona driver’s license within 30 days of employment.
HOURS OF OPERATION:
Navopache operates on four 10- hour days (4/10s), Monday through Thursday 7:00AM to 6:00 PM.
RATE OF PAY:
This is a salaried position. The salary will be commensurate with qualifications and experience.
Navopache offers a comprehensive benefit package.
INSTRUCTIONS TO APPLICANTS:
If you feel you have the proven skills and abilities then you may apply on-line. We require a Cover Letter with your Resume. Selected qualified applicants will be contacted for an interview one to two weeks from the job closing date.
CLOSES: Thursday, December 8, 2022.
As with all NEC employment positions, the successful applicant will be asked to successfully pass a physical exam and drug screen.
Formed in 1946, Navopache Electric Cooperative is a non-profit member-owned distribution cooperative, serving over 33,000 members across the White Mountains of eastern Arizona and western New Mexico. Our service territory is over 10,000 square miles with 3,500 miles of line.