OBJECTIVES To support end-user with troubleshooting, installing, and configuring devices including but not limited to computers, servers, mobile devices, printers, and telephones. To assist in developing reporting solutions efficiently utilizing reporting tools and datasets for our end-users. To collaborate with vendor resources throughout project life cycle.   RESPONSIBILITIES Provides technical support to all end users related to IT hardware, printers, mobile devices, and network issues within a Windows shop with Apple iOS mobile devices. Assists with software including operating systems, Office Suite, Tableau reporting software, accounting software, and customer information sys