Patron Services Manager in Erie, PA for Erie Philharmonic

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Patron Services Manager

JOB DUTIES AND RESPONSIBILITIES Patron Relations Manage the Erie Philharmonic Box Office, including but not limited to: Oversight of all box office policies, procedures, and daily transactions Provide training in CRM database and box office procedures Create all concerts, events, and subscription series in CRM database Resolve and track all patron complaints and issues Monitor ticket inventory and create promo codes Reconcile financial reports for concerts and events Ma

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