The Membership Development Officer (MDO) is responsible for coordinating and increasing membership recruitment, retention, and engagement efforts to meet the FDA’s membership goals. The MDO collaborates with others to develop and implement activities that work to attract and engage members. This role generates leads and follows up on prospective member leads generated from volunteer leaders, members, FDA staff, and other sources. This position reports to the Director of Member Relations. This is a remote position based in South Florida that requires travel in the S. FL area. The candidate must live in S. FL and already be familiar with the area.  Please send cover letter and résumé to Mr. Greg Gruber, COO/CFO, at ggruber@floridadental.org.

Primary Responsibilities:

• Participates in the development and implementation of membership recruitment, retention and engagement activities
• Coordinates and builds positive relationships with internal and external stakeholders to achieve membership goals, including, but not limited to: 1) local dental societies; LGP/DSO-supported practices; 3) new dentists and new members; and, 4) dental schools, post-doctoral dental programs, faculty, students and residents
• Communicates member benefit programs and services to members and prospects.
• Generates own leads and follows up on leads on prospective members generated from volunteer leaders, members, FDA staff and other sources
• Coordinates quarterly membership updates
• Assists with student affairs activities
• Represents the organization at professional events
• Partners with members to recruit new members
• Interacts with a diverse membership
• Evening and weekend meetings may be required, with occasional overnight travel.

Excellent benefits package. Salary commensurate with experience. Expected starting salary range: $70k - $80k.

Qualifications

• Bachelor’s Degree preferred or equivalent experience
• Minimum of three years in proven sales and/or business development experience ideally dental/medical related
• Spanish language fluency a plus
• Demonstrates excellent oral and written communication skills to interact effectively with members and stakeholders
• Ability to effectively “sell” the organization’s benefits and mission to prospective members
• Self-motivated, with high energy and an engaging level of enthusiasm
• Ability to take independent initiative
• Strong interpersonal skills and commitment to a high level of customer service
• Demonstrated problem-solving skills, with the ability to anticipate needs, determine priorities, and meet deadlines
• Exceptional organizational skills including prioritization, follow-through, and attention to detail
• Experience with Microsoft Office programs
• Excellent listening skills
• Ability to establish rapport and maintain last relationships with member base

About Florida Dental Association

The Florida Dental Association (FDA) is a statewide professional membership organization representing Florida-licensed dentists. FDA members are committed to protecting the health and well-being of people of all ages. The FDA was established in 1884 to ensure that patients received the highest quality of care from dental professionals.As a constituent society of the American Dental Association (ADA), the FDA is a part of a tripartite membership system that includes the six component societies. The FDA operates through two Tallahassee offices, including the downtown governmental affairs office.

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