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Energy Analyst
Provides for technical services assistance inside and outside of members’ homes and/or businesses. Responds to customer inquiries concerning the technical side of HVAC systems, construction service, high bill concerns, low voltage wiring, metering, and back-up generation. Performs load management switch installations, inspections, maintenance, testing, repairs, and removals. Performs on-site energy audits. Has direct face to face contact with the member in the field and/or office. Seeks customer satisfaction by assisting in delivery of the final solution to member issues and complaints. Promotes Flint’s Energy Services programs and products. Promotes good member service through interaction with members, co-workers, general public, contractors
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