PURPOSE:

This role provides technology expertise and support for energy market applications to improve the business systems processes and strategies.

Analyzes and tests new and existing system workflows; maintains user role security and support, creates dashboards, reports, trains users and supports other critical business functions in the applications.  Aids in process improvement activities and in development of procedures and policies for the advancement of both Finance and Operations divisions.

The goal of the Business System Analyst (BSA) position is to ensure that software solutions are effectively maintained, used, and updated to meet the needs of the business.

ESSENTIAL JOB FUNCTIONS:

1. Update information in applications, complete testing, apply updates and releases to support business functions for front, mid and back-office software solutions including power billing and market software applications
2. Update application rules, scripts, dashboards and reports as needed for new rates, new customers, MISO changes, and changes in metering and settlements
3. Train and support end-users and maintain user role security
4. Work with business owners to create efficient processes and documentation
5. Support all business functions which use the applications especially during month-end processing
6. Create reports, set up dashboards, analyze data and trending information
7. Ensure compliance and participate in compliance audits
8. Identify, designate and train a secondary business analyst as needed
9. Other duties and projects as assigned

MINIMUM QUALIFICATIONS:

• Extensive knowledge of process improvement, data management, and business application support, processes, practices, and techniques
• Experience setting up reports, dashboards, queries, and trending/analyzing data to support business requirements

Education and Experience:

• Three years’ experience as a Business Systems Analyst
• Bachelor’s degree in business or IT or a related field; or equivalent experience

Knowledge/Skills/Abilities: 

• Experience in implementing software implementation projects beneficial
• Knowledge of Microsoft D365 software beneficial
• Knowledge of MS365 and Power BI beneficial
• Knowledge of SCADA, MV90 and MV-PBS or utility billing and metering software beneficial
• Experience working for a utility generation and transmission cooperative beneficial
• Experience working with front, back office and MISO settlements beneficial
• Working knowledge of database queries (theory and design)
• Excellent verbal and written communication skills with internal and external customers
• Excellent analytical and problem-solving skills

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand/sit; walk; use hands/fingers to handle or feel; and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About Dairyland Power Cooperative

Dairyland is proud of its history as a pioneer in rural electrification. The generation and transmission cooperative formed in 1941, bringing light and power to the homes and farms in “America’s Dairyland.” Specifically serving rural communities and countryside, Dairyland continues to ease work conditions and improve quality of life for residents by delivering a safe, reliable supply of energy in its four-state service territory.

Connections working at Dairyland Power Cooperative