ARGENTUM is the leading national trade association serving companies that own, operate, and support professionally managed senior living communities in the United States. Our staff thrives on serving companies creating better living options for our country’s seniors.

Argentum’s culture is grounded in teamwork, collaboration, and a passion for seniors.  We seek a high-energy, self-starter to join our team as the Workforce Manager.   The Workforce Manager is responsible for coordinating needs assessment, development, delivery, and evaluation of workforce development projects and programs, which may include courses, programs, contracts, conferences and/or related to the specific discipline(s) assigned. The manager is also responsible for cultivating mutually beneficial relationships with businesses, government agencies, and professional associations, in support of the association’s programs.

This position reports to the Vice President, Workforce Development. 

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.  While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The Workforce Manager will be responsible for the following:

Manager of Partnerships, Programs, and Projects

• Collaborate with community college academic and non-credit (workforce) coordinators to include association course and programs for cross-listing, inclusion in stackable credentials, and promote transfer opportunities, internships, apprenticeships, and employment opportunities for association member employees.
• Support assessments of states mandated reviews for association intellectual property for preparation to higher education commissions and state education review boards, in partnership with community colleges.
• Collaborate with community college faculty, department chair, program director and/or external partners to integrate business courses and programs for workforce development continuing education unit – credits.
• Manage all aspects of partnership engagements with local area ONE STOPs (workforce boards), chambers of commerce, American Job Centers, Job Corps, and local and regional workforce nongovernment organizations.
• Manage all aspects of the delivery of a program or project, whether open to the public or offered by contract to a business, government agency or professional association.
• Develop programs in compliance with national, state, and local laws and/or licensing and certification requirements as appropriate.
• Collaborate with association members on the design and delivery of their incumbent worker training with area community colleges.
• Coordinate the identification, selection, and procurement of course materials, including Open Educational Resources (OERs), textbooks, or other materials.
• Coordinate workforce initiatives, projects and plans with internal and external association staff.
• Recommend pricing for associations’ directly delivered certifications, courses, and programs.
• Conduct searches for federal, state, and private workforce grant opportunities, coordinate writing and submission of grant applications.

Workforce Partnership Support

• Support the recruitment and advisement of employers and prospective employers on career choices and appropriate course selection for employee professional development.
• Respond as appropriate to employer needs and requests for workforce advice and guidance.
• Assist in other association departments, division and area efforts or special projects when needed.
• Serve as needed on association committees, roundtables, workgroups, and project teams.
• Recommend and report on agenda items for department and area meetings.

Marketing

• Collaborate with the Content and Marketing team to support the development and implementation of marketing strategies, marketing materials, and promotional activities to support and grow programs.

External Collaboration

• Network with community colleges and the general community to accomplish workforce objectives.
• Cultivate and maintain mutually beneficial relationships with businesses, professional associations, community groups, and credentialing agencies to assess needs and maintain compliance.
• Promote the association’s capabilities and services to business, government, and professional communities for the purpose of soliciting (potential) contracts, engagement, and good will and to increase their overall knowledge of Argentum.

Data and Assessment

• Participate in program reviews and contribute to other assessment efforts as needed.
• Collaborate with internal teams to collect and monitor program data (enrollment, retention, and completion), including training satisfaction data.
• Use data to identify and act upon strengths, areas of concern, and potential workforce growth areas.

• Maintain accurate records of issues, challenges, and resolutions concerning workforce projects and programs.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Argentum’s service of its membership and the industry occasionally requires staff to step outside traditional job descriptions to assist on special projects.  Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications:

Bachelor’s degree in a field related to one of the disciplines to be coordinated or experience in lieu of degree will be considered.  The desired candidate should possess a minimum of five years of professional experience in workforce development, higher education, or in one of the fields to be coordinated.

Desired Competencies

1. Excellent organizational, interpersonal, and problem-solving skills.
2. Strong customer service skills.
3. Good judgment and initiative and ability to work independently.
4. Ability to prioritize workflow and delegate tasks.
5. Ability to accept responsibility and to work in a team environment.
6. Ability to communicate with diverse populations.
7. Flexibility and the ability to multitask.
8. Proficient in Microsoft Office Suite or related software

This is a full-time position. Days and work hours are Monday through Friday during core flexible work hours. Argentum has a hybrid schedule of both in-office and telework.  Up to 10% travel is expected.  Argentum requires all employees to be vaccinated against COVID-19.

ARGENTUM offers a comprehensive total rewards package which includes generous benefits and vacation plans, a week off between the December holidays, national holidays off, and a unique summer Fridays off program.

Argentum is committed to diversity, equity, and inclusion and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other protected characteristic as outlined by federal, state, or local laws.

About Argentum

ARGENTUM is the leading national trade association serving companies that own, operate, and support professionally managed senior living communities in the United States. Argentum is committed to diversity, equity, and inclusion and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other protected characteristic as outlined by federal, state, or local laws.

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