Information Technology Services Client Support Coordinator

Powder River Energy is a member-owned, rural electric cooperative located in beautiful northeastern Wyoming nestled between the Black Hills of South Dakota and the Big Horn mountains of Wyoming. Our team is driven by an outstanding culture, a strategic and engaged workforce, and a community minded cooperative that lives our values of safety, integrity, and accountability in everything we do. We are building an environment that rewards people with exceptional challenges and exceptional careers!

You would be joining a team in our Sundance or Gillette locations whose purpose is to provide an exceptional team experience in the coordination and use of technology across the cooperative with specific focus on deploying, maintaining, supporting and securing devices, software and conferencing environments.

Skills and abilities that are required to perform this position successfully:

• Coordinating IT Support Services, Helpdesk, analytics and Software.
• Experience with end-user support both remote and in person
• Expertise in Microsoft Windows Domain and Office 365 environments
• Expertise in PC, Tablet, Cell Phone diagnosis and troubleshooting
• Experience with Microsoft Teams and Sharepoint
• Exceptional Customer Service mindset

Skills and abilities in these areas are highly preferred to make an impact quickly:

• Microsoft Certifications
• Fundamental working knowledge of Windows OS & Active Directory Enterprise Solutions
• Fundamental working knowledge of Networking concepts
• Computer Imaging & Automation Certifications (eg. Dell KACE)
• Ability to deliver technical training

For more information on PRECorp, a full job description and to apply for this position please go to www.precorp.coop.  Please submit a cover letter and resume - All application materials must be submitted through the website. If you have questions please feel free to contact Deb Cooper at 307-283-4916.  Position opened until filled.  PRECorp is an EEOE and a Drug Free Workplace.

Skills and abilities that are required to perform this position successfully:

• Coordinating IT Support Services, Helpdesk, analytics and Software.
• Experience with end-user support both remote and in person
• Expertise in Microsoft Windows Domain and Office 365 environments
• Expertise in PC, Tablet, Cell Phone diagnosis and troubleshooting
• Experience with Microsoft Teams and Sharepoint
• Exceptional Customer Service mindset

Skills and abilities in these areas are highly preferred to make an impact quickly:

• Microsoft Certifications
• Fundamental working knowledge of Windows OS & Active Directory Enterprise Solutions
• Fundamental working knowledge of Networking concepts
• Computer Imaging & Automation Certifications (eg. Dell KACE)
• Ability to deliver technical training

About Powder River Energy Corp.

Powder River Energy Corporation (PRECorp), is Wyoming’s largest electric distribution cooperative serving nearly 12,000 members over the five northeastern counties of the state with residential and commercial electric service. With over 115 employees we pride ourselves in safety, integrity, innovation, accountability and commitment to community. Some of the benefits offered include: Medical, Dental, Vision, Short and Long Term Disability, Life insurance, Paid Time Off, 401K and a Retirement Security Plan.

Connections working at Powder River Energy Corp.