1. Client facing demand management â¢ Daily operations â¢ Logistics: external storage and courier â¢ Physical post & legal mail process (work with responsible OM) 2. Deliver & Manage facility management vendor services â¢ Soft services e. g. , cleaning, catering (pantry / non-lunch solution, in-office lunch catering) â¢ Hard services e.g., planned preventative maintenance including physical security & access control and reactive day to day office maintenance requests â¢ Reception and Hospitality services â¢ Sustainability, support the companyâ™s strategy of becoming the worldâ™s most sustainable travel company by delivering sustainable offices e.g., office sustainability badge process; manage annual data collection of energy consumption per office location 3. Handling of ESC ticket related to FM support 4. Real Estate project deliverables 5. Remote office support 6. Physical Security, H&S compliance and GSR partnering e.g., LIRT group representation; Dawn Raid process 7. Space set up for e.g. Internal employee events; training; team meetings 8. Logistics of Global Social Events / ERG Events / in-office celebrations and activities (work with responsible OM) 9. Establish and maintain effective working relationships with Booking staff. Maintain constant and positive communications with all Booking employees, Cushman & Wakefield employees, and vendors. 10. OH&S and Emergency Procedures.
Qualifications: â¢ Bachelorâ™s degree with any relevant courses e.g., office management. â¢ Good at Microsoft offices applications such as Excel and Word required. â¢ Experienced in working in facilities and events management environment preferred â¢ Good communication skills (English) â¢ Able to work independently as well as a team
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Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.