MLEC is looking for a Member Services Representative to join our team. Staff will be responsible for performing various customer service duties pertaining to the cooperative’s many services. The position provides assistance to the Billing and Member Services Team. Answer telephone, mail, e-mail and in-house inquiries Make payment arrangements, post payments and adjustments Complete process for Internet Service Requests including customer inquiries and similar billing duties Assist in internet sales Assist with account transfers in accordance with Cooperative bylaws and policies Process reconnects and disconnects of services Staff may assist Operations with new service requests, gathering and send
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